How can I download Windows 7 again?
Original title: Frustrated women
A year ago, my husband bought a Samsung laptop. He now gave me the laptop, it will use for a small business. A company has transferred all my files to my laptop and staff etc upwards. I deleted my husbands as an administrator user account and opened my own as an administrator... Because he is still on the user's profile, I can't do all the backups of QuickBook, I can't delete anything etc. Today I paid an affiliate of Microsoft to remove my user profile on husbands without success. They gave me more access as an administrator. I'm very frustrated because my files and his ex - are all mixed and reproduced several times. I think the best idea is to reinstall Windows 7 Edition home premium again. But when we bought this laptop, no CD Microsoft Windows 7 has been included. The saleswoman told us that the product key is located under the computer. So, I have a product key, now how do I download Windows 7 again. Where should I go from here. Please help me, I've spent enough money on people and businesses for fishing. They call themselves it is and all you get in return is a mess.
A year ago, my husband bought a Samsung laptop. He now gave me the laptop, it will use for a small business. A company has transferred all my files to my laptop and staff etc upwards. I deleted my husbands as an administrator user account and opened my own as an administrator... Because he is still on the user's profile, I can't do all the backups of QuickBook, I can't delete anything etc. Today I paid an affiliate of Microsoft to remove my user profile on husbands without success. They gave me more access as an administrator. I'm very frustrated because my files and his ex - are all mixed and reproduced several times. I think the best idea is to reinstall Windows 7 Edition home premium again. But when we bought this laptop, no CD Microsoft Windows 7 has been included. The saleswoman told us that the product key is located under the computer. So, I have a product key, now how do I download Windows 7 again. Where should I go from here. Please help me, I've spent enough money on people and businesses for fishing. They call themselves it is and all you get in return is a mess.
The laptop must have been restored by default or clean installed by you the small business in question. You need to get rid of everything that your husband (and any that he let him use) could have fact/put on and start from scratch.
The Samsung laptop probably has a recovery/restore method (provided by the manufacturer) to do.
Maybe something like this:
http://www.Samsung.com/us/support/howtoguide/N0000137/6375/93514
Of course, this assumes that the laptop was not altered by someone in a way that would have broken a process like that. If it has been changed in a way that breaks this process, you can call Samsung to try to get (possibly at a low cost) recovery/restore media to use to restore the system to its default state factory before continuing (for best results in your step with the old laptop again.)
Tags: Windows
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