How can I dynamically update records LCO for multi-inquiry forms in E10?

We have recently upgraded to E10. The migration has apparently disappeared with a few hiccups, but there is no major errors.

However, today, I came across an obstacle that I can't solve. We have landing pages that allow people to select several products on the form (e.g. Product1, Product2, etc.). The shape will collect the data and send the call suitable for SFDC.

Here's where our business processes creates conflicts. In E9, we were allowed to update the table of perspective and Exchange on product codes based on the values of the HTML form. E10, we use CDO and update processing step allows more 'static values' of allowing only the mapped data. I found that the "CDO - with Custom Values update" will work but only for a CDO row. Our business process requires registration BY product. If you select three products, you will have three rows of data, each with unique product codes.

How can I get on the ORDER of one-to-many of these products? Such a thing is possible in E10? Please note that we use the unique key in our CDO to allow one-to-many recordings.

Todd

We found a solution for this, and it's far from perfect. You must create a 'form CDO update' step computer and map your fields. This seems to give you a "handle" to the object; to update a field in a static value, you must insert another stage of "Update CDO of Custom Value" * immediately * after that to set your domain to the desired value. Order is very important. It seems to work.

However, there is a problem. You cannot change the order of the processing steps. If get out you them in some sort of command, you must remove and re-do them in order. Eloqua has promised this be fixed in a next version...

Hope this helps someone else!

Todd

Tags: Marketers

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