How can I enter a genuine key to the back of my Dell laptop sticker while I get the message that my copy of Windows is not genuine and was not used this product key at installation time?

I had instattation of some retailers and its Windows xp with service pack 2

This has nothing to do with the Windows Update feature.

1. Download this diagnostic tool, save it to your desktop, and then double-click the saved file: http://go.microsoft.com/fwlink/?linkid=56062

2. after running the tool, click on the continue button, and then click the copy button (to the Clipboard).

Note: You can open a new file in Notepad, paste the contents of the Clipboard in it & keep for future reference.

3. start your own, new thread in the following Microsoft Genuine Advantage forum and paste the results of the diagnosis of MGA tool in your post, and a clear description of your problem:

http://social.Microsoft.com/forums/en-us/genuinewindowsxp/threads

4 Troubleshooting specialist will analyze the data and recommend an appropriate solution.

Tags: Windows

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