How can I find my serial number for a downloaded version University which has ever been recorded?

I downloaded CS5 Design Premium (not of a version of the student, the school has a contract with Adobe) of my University, a few years ago and never registered the software. I just bought CS5.5, not realizing that it was an "Upgrade Version", which I understand to mean that I need my CS5 serial number to install it on a brand new computer.

I found the serial number of the CS5 currently on my laptop through the Photoshop > help > system information

To check that I had the right number, I tried saving the old software downloaded with Adobe, but received a message saying that the number is not valid. What now?

Also, I ran a script in InDesign that feeds supposed to be your serial number, but it is not the same as that which appears in system information for Photoshop or Illustrator. Basically, I just need to know if it is possible to install CS5.5 as a stand alone on a new computer or if I should go back, because I won't be able to install it.

Thanks in advance!

Contact support by web chat or by phone.

Mylenium

Tags: Adobe

Similar Questions

Maybe you are looking for

  • Cannot print; have installed a lexmark wireless printer 9300 series

    Cannot print; have installed lexmark 9300 series wireless printer; Initially he printed the test page, but now all the print jobs are waiting in the Printers folder & cannot get anything to print or even delete.  HELP PLEASE!

  • DeskJet 3512: network ESSID shows is not in the list.

    Product: HP Deskjet 3512 e - printer all in one. Serial No. [edited moderator serial number] No. of the FPU CZ044-64001 I had to get a new router (Verizon Actiontec MI424WR Rev. I). Has gone through steps Via (Verizon FIOS Actiontec: http://support.h

  • Move Image by trackball

    Hi all I want to move an image by trackball, can someone please help me. any suggestion any code example works for me. Thank you very much

  • In esxi 4.1 tape drive compatibility

    This is probably a pretty basic question. I'm relatively new to vmware and trying to determine if our tape drive scsi 160/320 BHBBX-EY Quantum DLT - V4 model is supported in esxi 4.1 (using the free version). Looking at the hardware compatibility mat

  • Saved style table of contents does not export EPUB

    I created and saved a new style of table of contents, tested in its document to ensure that it looked good, added this doc to my book, all saved file and went to export my ebook. In the drop down "Styles KNOCK", the only two TOC styles avaiable are "