How can I fix a problem downloading?

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  What happens when you try to access the Apple Store app?

• I bought Adobe Creative cloud. for the audit, he sent an email that is not mine. How can I fix this problem as I triend to go to my profile and until now I can't download my phtotshop and I got the approval for my pa

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  Hi Christophe,

  Please refer to the threads below where the issue has been addressed:

  CC has a fake email, can not change

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• Asian languages appear as boxes; How can I fix this problem or if you use an online translator

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• Windows Exployer will not respond in 'Normal Mode', in 'Safe Mode' or in 'clean boot '. "Fix it" even does not work. How can I fix this problem?

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  Hello

  1. do you receive any error messages?
  2 has there been any changes made on the computer before the show?

  Method 1:
  If this solves the problem, you can run check and the (SFC) System File Checker tool. SFC scan would be a system file corrupt on the computer search and replace.

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7
  http://support.Microsoft.com/kb/929833

  Method 2:
  If the problem persists, you can create a new user account and check if the problem still persists.

  Create a user account
  http://Windows.Microsoft.com/en-us/Windows7/create-a-user-account

  If the problem is resolved in the new user account, you may have corrupted profile.

  Here is the link for troubleshooting a corrupted profile, you can follow the steps mentioned in the link.

  Difficulty of a corrupted user profile
  http://Windows.Microsoft.com/en-us/Windows7/fix-a-corrupted-user-profile

  Method 3:

  If the problem persists you can scan your computer anti-virus using the Microsoft Safety Scanner.

  Microsoft safety scanner will help us to get rid of software viruses, spyware and other malicious software.

  The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

  Warning: If you run the antivirus program that is infected by the virus scan will get deleted. Therefore, reinstall the program. Also, if files and folders are affected by the virus, while they might even get deleted.
   
  I hope this information helps!

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  Hello

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  • There the latest changes on the computer before the show?

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  Thank you

  Thanks for the update.

  Just for test, could you please rename Photoshop.exe to Photoshop CC2015.exe location: C:\Program Files\Adobe\Adobe Photoshop CC2015

  then change the file association to the new renamed exe file and let us know if this helps or not.