How can I fix my resolution when it will automatically from high to low?

Since I installed my touchsmart 610-1180qd I had problems with passing automatically to 640 x 480 resolution.  When I try to change the resolution in the Control Panel, the resolution button is not highlighted. I have to turn on my computer works to return to the initial setting high resolution. I called technical support 4 - 5 times all ready without solution. I'll give them another call, but if anyone knows what is the problem, I would appreciate your help.

I also have the same problem with the resolution of the screen change after the mode 'sleep'.  After being unable to find a solution to the problem on the internet, I have played around with my settings and have found what seems to be a viable solution (at least for me).  I say this because I know that the issue is not yet resolved, but at least I found a way to keep my video resolution even after the return of the mode 'sleep'.  I have tested my 'solution' for the week past and have found that it works... until now.  So without further ADO, here is what I did:

(This process which requires you to write your settings of resolution in a two steps)

First of all, you need to open the 'NVIDIA control panel '.  This can be done by right-clicking on a any part of the homepage and selecting "NVIDIA control panel", or will the taskbar (next to the clock) and right click on the NVIDIA icon.  Once you are in the Control Panel, select "Change resolution" under the heading "display".  When everything is working properly, you will see your "recommended" setting, as well as all the other parameters available.  Then click on the 'Customize' button which will open a pop-up window.  In this window, click on the button 'Create Custom Resolution'.  This will bring up a context menu that allows to display all of your current settings (for example Horizontal pixels, vertical lines etc.).  There are 17 variables, you will need to register.  Once you have entered these parameters, you can put your computer in mode 'sleep' to activate the resolution problem.  For me, I had to wait some time before the issue of the resolution would surface (an indication that the problem occurred before even to see the screen was a sound the computer would just before you wake.)  It's the sound that makes Windows when you connect a usb device and windows detects it).

Now that your screen resolution has changed (a very undesirable occurrence), you must make your way to the NVIDIA Control Panel.  It is extremely difficult due to the large size of the windows and such (I had to hide my taskbar automatically in order to access all the necessary buttons).  You will need to then press the button 'Customize' and 'create a custom resolution' button once more.  Once there, you can enter your 'custom' variables, even if they are the real '' recommended '' for your resolution settings.  (Tip: under the "calendar" section, you may need to move from "automatic" to "manual" in order to access the lower set of variables.)  Once you have finished, click on the 'test' button, and your resolution should be back to normal.  I think he will ask you if you want to preserve settings, and if they are to your satisfaction, then click Yes.  Once you have done this, it will save your settings 'customized', so that when your computer becomes crazy and changing your resolution again, it will be pushed to change for your custom configuration.

Some things to note, you can't create and save a custom setting when your computer is not working properly because it will just tell you that it is a double parameter.  Your can only create and save the custom setting when the computer has been removed and all parameters available in addition to 640 x 480.  That's why you go through all the trouble in resolution 640 x 480.  That's what I did to make my computer 'Act' normal after the mode 'sleep'.  It has worked for me so far, but I know that the problem is still there because all the other resolutions are missing (next to 640 x 480 and my "custom" of the 1920 x 1080 resolution).  Of course once you restart your computer, all your choices of resolution will be back.

If this does not work for you, I'm sorry.  I'm not an it expert by any means.  I couldn't stand having to restart my computer whenever he entered mode 'sleep'.  I am very disappointed that hp has not addressed this issue or have found a real solution to it, but at least I can leave my computer goes into sleep mode now.  I tried to be as detailed as possible in my explainantion of measures to take, but feel free to ask if you have any questions.   I'll try to clarify if I can, but as I said, I'm no computer expert, and I could not be able to answer your actual technical questions.

Good luck to you all.

Tags: HP Desktops

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