How can I get microsoft to validate my software

After trying for a few weeks of emails back forward / in vain.  Given their info and keep getting sent to other departments when I validate, wrong country and don't know how to fix... Thank you.  DISGUSTING AND ALARMING SERVICE!

Copy of the last sent e-mail:

Hi Tina,
 
PLEASE FIX THIS PROBLEM DIRECTLY WITH YOUR SUPPORT ENGINEER.  THIS WENT BACK AND FORTH FOR DAYS, WITHOUT RESOLUTION.
LOOK AT THE SCREENSHOT BELOW, SAID THE "PRODUCT ID ENTERED UNSUPPORTED IN THIS COUNTRY."
 
kindly let me know when this was rectified.
 
Thank you
 
Kind regards
 
Carol Johnston
Report - Options
Enter your product ID
To determine if the free assistance is available, to provide product identification number.
Example: 12345-xxx-7654321-98765

 
 
Enter your product ID

The product ID you entered is not supported in the country you have selected. Enter another number to identify product or select a different support option below.
To determine if the free assistance is available, to provide product identification number.
Example: 12345-xxx-7654321-98765

 
 
-Original Message-
Envoy: Tuesday, September 27, 2011 09:48
Topic: [Microsoft] E-mail about the request of Service SRX 1162375689

Hi Carol,.

Thank you for taking the time to answer.

After reviewing the information you sent, I found that the copy of Windows is genuine.

Carol, given that this copy of Windows is genuine, this problem caused mainly by the corrupt, therefore, system components I suggest you in contact with the support of Windows XP to continue to troubleshoot this problem:

In order to ensure that the case is covered by the engineer more appropriate, I suggest that submit us a new case to our Windows XP System Support site online support group. For your convenience, I've included the link:

https://support.Microsoft.com/OAS/default.aspx?Gprid=11712&St=1

In this way, the case will be handled by an engineer specializing in this type of problem. This will ensure that the issue is resolved as soon as possible. Thank you for your understanding.

I sincerely hope that this problem will not affect your overall satisfaction at Microsoft. As you may know, there are many products manufactured by Microsoft and therefore, we have several different support teams to deal with these issues in order to find a solution more efficient. Thus, we are not the best resource for that matter. Rest assured that our team of Support of Windows Update does focus issues with Windows Update problems.

Thank you for your cooperation. If you have questions or concerns about this issue, please do not hesitate to tell me. It is my pleasure to be useful.

I look forward to hear from you.

Best regards

Tina Zhang

E-mail address is removed from the privacy *.

Professional from Microsoft Windows Update

Hello

·         Have you called back with the given number?

·         They tried to do a clean install?

Answer with the information required to help more.

Tags: Windows

Similar Questions

  • How can I get Microsoft Security Essentials antivirus security?

    After another year of Norton 360, I got the stupid games of Symantec, tired of the ot, uninstalled and downloaded Microsoft Security Essentials.  I restarted my computer (Dell Dimension 8200 running Windows XP Pro 2002).  After that, I ran services.msc impatiently as my program of service to show that my antivirus security worked and I had nothing to fear.  Imgine my grief when my service center reported that my computer was always subject to viruses, worms, Trojan horses and other forms of malware.  I thought, perhaps, I had reduced the activity of some vital download too quickly and, therefore, have prevented a good download.  So I tried again, this time with a lot more patience...   This time, I received a message that the program was already on my computer, asking if I wanted to replace it with the new download.  Because the first time I acted in a hurry, I replied that I tried the second download try replacing the Lerna, this time with a lot more patience.  There is no apparent change that showed the Security Center: no protection against the virus.  How can I get Microsoft Security Essentials to act as my antivirus program and my Security Center to recognize it as such?

    Hi David,

    Glad to hear thiings are better. Do not forget to chek that MSE will automatically update the definitions that every 24-48 hours and regular tests are carried out. Also suggest that you go to settings > default Actions and change to quarantine all. don't forget to 'Save changes'. This is recommended to avoid problems such as potentially unwanted programs and the removal of the odd false positive.

    You are definitely not alone in your skepticism about Norton and other paid for antimalware solutions.

    Feel free to mark my initial response as response and/or useful.

    Have a day without malware.

    Kind regards

    rhabdomantist

    _______________________________________________________________________________

    For more information on how to protect you and your computer, I refer you to the following:

    Safety & Security Center
    http://www.Microsoft.com/security/default.aspx

    Virus and Security Center
    http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#TAB0

    Malware Protection Center
    http://www.Microsoft.com/security/portal/default.aspx

  • How can I get Microsoft updates in windows update. I don't have this option available in the settings?

    * Original Title: windows update

    How can I get Microsoft updates in windows update. I don't have this option available in the settings? TIA

    Yes other MS is installed, I updated them. I stupidly reinstalled Win7 and unchecked ticks for all updates of MS. I reinstalled agent but no joy.

    Attaches with a registry change.

  • How can I get Microsoft to accept my version of Windows 7 upgrade?

    I got Windows Vista then update to Windows 7. Three months later, the disc had to be replaced. I loaded my Win 7 on it but could not enter product code but Windows worked fine. Now 30 days later Microsoft blocked Windows. A message indicates that it is not usable as my Windows 7 is a version "upgrade". How can I get my windows 7 Upgrade to be accepted by Microsoft?

    I have the original support of the restoration of the Samsung - Windows Vista Home Premium 32 bit DVD system with Bar Code number is.

    You have two options.

    1: See the support page on the windows and choose to use the activation of phone service. Have pen and paper at hand.

    2: I called Msoft in my country UK and explained the problem to them. They understood the situation and they gave me a new key product by e-mail.

    I hope this helps. What about the Bryans

  • How can I get microsoft publisher works on my computer which uses Windows Vista Home Premium

    whenever I try to download microsoft publisher or microsoft office professional edition with publisher on my laptop which uses windows vista, I get an error message saying that the implementation is unable to act because I need as a result of the other x86platform with vista sp1, or the x64platform with vista sp1... What does that mean? and how can I Publisher on this computer? Thank you

    Hello

    You will need to make a direct download of the SP1, SP1 is no longer available via Windows Update.

    You don't say what that 'little' version of Vista you have (32-bit or 64-bit) and x 86 in your question is the 32-bit version:

    Click Start > right click on computer > left click on properties > it will tell you it.

    Select download OK "bit".

    Download for Vista SP1 (32-bit): http://www.microsoft.com/download/en/details.aspx?id=30

    Download for Vista SP1 (64-bit): http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=21299

    See you soon.

  • How can I get microsoft to fix my taskbar to its default origanal settings and how do I make my larger icons

    my taskbar is very small and difficult to read, and it seems that my icons have also got the smaller.how can I fix

    There are several possible solutions to your problem.  You can right-click on the desktop, select Properties, then click on 'Appearance' and under the arrangement of color, make sure that it is the default value and default style of Windows XP.  There are also a few options as listed here to restore the values by default more precisely in your taskbar is.   Source - http://www.computing.net/answers/windows-xp/gray-color-in-window-taskbar/172126.html

    I hope this helps!
  • How can I get Microsoft to "Unlock" my product key for Windows 7 genuine teacher that I reinstalled during the same version?

    I had some problems with my Windows 7 Professional 64 bit program... some files were in conflict with the other PGMs, some were missing... my "Recover" feature would not work even when I tried to start the computer.  Then I reinstalled the program, such as an update, non-personalized, because I didn't want to lose my programs, etc.  Installed everything, but he blocked my product number... it wont let me validate windows now.  It is a genuine version of windows, I used it for over a year, it just wasn't working correctly, now it doesn't let me activate it!  Error 0xCoo4C003.  Can someone help me?  If I reinstall as "Custom" I can use my product key... that's the one that came with this version, when I bought it.  Help, please.

    Windows product ID: 00371-220-3347065-86787

    The ID of the product - 220 - indicates a not for resale MSDN account. If you are not the account holder and you bought it in a box at retail, the box and its contents is counterfeit.

    For more information, see this:

    http://social.Microsoft.com/forums/en-us/genuinewindows7/thread/a2444f34-0AFF-4f29-a8ac-67e28b0c0285

    To see how these counterfeits are more, see:

    http://www.YouTube.com/watch?v=hzqNNiOM0cs

    You can buy a legitimate windows from a legitimate retailer.

    Office status: 103 blocked VLK
    Microsoft Office Professional Plus 2007-103 blocked VLK

    Office is also not authentic

  • How can I get Microsoft Train Simulator to work on my computer with Vista?

    Hello
    I installed Train Simulator on my computer with Vista about two years ago and I was never able to make it work. The game installed on my computer, but whenever I click on it to play it will work out fine until it gets to the main menu of the game page, then it will just completely freeze and stop working. I've tried everything to run I tried to run in Computability with Windows XP mode and it will still do the same thing, I even tried to uninstall and reinstall the game and who does not either because it will freeze just when the window displaying the initialization of the installation or uninstall initialization program opens and it's the end of this. If its basically as I installed it on my computer but I can't do anything with it I can't play, I can't try to fix it and I can't even uninstall it. So is my question possible that maybe I can get Train Simulator to work properly on my computer?
    Thank you!

    If it freezes completely like that, it may be a hardware conflict any.  I heard similar things regarding the sound card drivers.  I would check to make sure that you have the latest audio drivers on your computer and also make sure your graphics drivers.  Usually your machine must not only freeze whatever the program itself, unless you have a driver problem.

    Notes I've read, people get the game to work by mode of compatibility you tried (even if some have used Windows 95 and not XP compatible) and at the launch of the game, they choose "Run as Administrator" by clicking on the launcher and choosing it.

    Try and see if you have a little better chance

    K

  • How can I get Microsoft to re-send me my product key Windows 8?

    I need to do a clean install of Windows 8 (in fact I already started), but I can't find the email that MS sent me last January, with the product key. Now I'm stuck at halfway through an installation without a serial key! Who should I contact to fix this?

    Thank you

    Go to the order summary page, you can find your product key:

    https://www.mswos.com/

    If you encounter any quelconque probleme problem with question summary and billing order, please contact a customer support agent to:

    http://support.Microsoft.com/GP/ESD-support-phone-numbers

  • How can I get Microsoft let me alone and stop telling me that my copy of Windows is not genuine? I don't care & I'm tired of the message whenever I open my laptop!

    Remember - this is a public forum so never post private information such as numbers of mail or telephone!

    Ideas:

    • You have problems with programs
    • Error messages
    • Recent changes to your computer
    • What you have already tried to solve the problem
    There are occasional circumstances where WGA alarm because of a bug.
     
    Here are the instance only recently this issue, of which I am aware:
     
     
    If the hotfix here works on your system, you're in good shape, otherwise, I agree with the other answer: you have been caught by someone (which means that you were given or bought fake software) - and the sooner you recognize that and the best deal for everyone.
    "Brittany1234" wrote in message News: 640 a 6087-24ad-46fe-989 c-7f7dc635e5b1...

    Remember - this is a public forum so never post private information such as numbers of mail or telephone!

    Ideas:

    • You have problems with programs
    • Error messages
    • Recent changes to your computer
    • What you have already tried to solve the problem

    Bill Sanderson

  • How can I get Microsoft Word files lost deleted by mistake now and in the trash

    URL shortcut

    You may be able to recover it with this tool.
     
  • How can I prevent Microsoft to install malicious software Compattelrunner.exe on my computer?

    This is the fourth time I found this malware running on my computer after deleting updates previous three officials.

    So I wrote all Windows products ugly recommendations in every venue possible (e.g. Amazon.com) and filed a complaint with the FTC. The bottom line is, in fact, that it is forbidden to install unwanted software on someone's computer, and Microsoft ignores the permission for the Automatic Updates settings. Please tell me if I need to act on this, or if the problem will stop.

    Here's the review I posted just for you on Amazon.

    Based on my experience with Windows 7.

    Installs malware (compattelrunner.exe, an executable file that can be supported more than 70% of your CPU) while not taking into account your update settings ("download updates, but don't ask me which install"). Reinstall this malware after you delete this review was motivated by find it on my computer for the fourth time after that I removed it three times before.

    http://searchmidmarketsecurity.TechTarget.com/definition/malware
    "Malware (for"malicious software") is a program or file that is harmful to a user of the computer." which includes Compattelrunner.exe because of its effect on the performance of the computer, even though it obviously not to damage files, hold the computer for ransom and so on.

    There is no problem with the descriptions of KB, but rather to what Windows Update said you; in other words, go to the KB page to check every update (unless it says security or Windows Defender). They actually sent a Windows Defender or other update the next day, I installed another update.

  • How can I get a version of Microsoft Maps so I can open a card that was sent to me in an email?

    How can I get an older version of Microsoft Maps so I can open a card that was sent to me in an email?

    Hello

    It would help if you knew which program has the card and the file extension.

    Check with the streets and trips and MapPoint Support and in streets and trips
    and MapPoint Forums.

    Streets & Trips
    http://www.Microsoft.com/streets/en-us/default.aspx

    Streets & Trips - help and Support
    http://www.Microsoft.com/streets/en-us/support-and-training.aspx

    Streets and travel community
    http://www.Microsoft.com/streets/en-us/community-and-news.aspx

    Streets and travel Forum
    http://social.Microsoft.com/forums/en-us/streetsandtrips/threads

    Highway, Streets & Trips, MapPoint - Forum
    http://social.Microsoft.com/forums/is/streetsandtrips/threads

    MapPoiint - Support
    http://www.Microsoft.com/MapPoint/en-us/support.aspx

    Support for MapPoint, streets & trips and Highway
    http://support.Microsoft.com/ph/851

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • Internet Explorer and other applications open as microsoft works. How can I get this problem?

    Original title: all the applications on my computer appear as microsoft works. How can I get this problem? Even internet explore a works file is not displayed and does not open.

    All my desktop icons are listed under the ribs owrks and work does not support these applications. How to get back my computer to the way it was?

    Hello

    1. which is the version of Windows installed on your computer? For example, Windows 7, Vista

    2. have you done any software or hardware changes on your computer before this problem?

    I suggest you to see the steps in the following link.

    When you run an .exe on a Windows XP, Windows Vista or Windows 7 computer file, the file can start another program

    http://support.Microsoft.com/kb/950505

    Registry warning

    To do: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

    322756 (http://support.microsoft.com/kb/322756/ )

    http://Windows.Microsoft.com/en-us/Windows7/back-up-the-registry

    Hope the information is useful.

  • How can I get a card of CIHI number to access free downloads of Microsoft?

    I am a student and wish to register to get access to free downloads of microsoft, but he asked me a number a number of map of SICI how can I get an activation code, how to do this, or that

    Thank you Connie
     

    Hello Connie Maro.

    Your question has been moved to the appropriate forum.

    You should be able to get downloads of Microsoft at the following address:
    http://www.Microsoft.com/downloads

    If you try to buy software to get a discount with a map of CIHI, you will need the appropriate CIHI information. Microsoft would not be able to provide this information for you.
    http://www.ISIC.org/campaigns/Microsoft.html

    Thank you

Maybe you are looking for

  • About minimize buttons disappear after viewing full screen YouTube videos

    HEY! You're going to solve this problem? It has been nearly a month and no solution!It's a really big pain and I'll just use another browser if you do not remedy.Please send an update SOON.

  • Simple dvd creation

    I need application that will allow me to Produce DVDs with photos and videos of mobile phone, and I would like to burn to dvd for broadcasting on any dvd player Just can't understand why imovie does not allow you to do We have the El Captain operatin

  • Execution of Powershell in Windows Server Core

    I have a computer that is running Windows Server Core R2 2012. I don't have the GUI or all installed roles. So all I have when I connect is the command prompt. I'm surprised that I can't run Powershell commands. How to add the GUI or get powershell r

  • I need help to Flash the bios. I have an Aspire 5810TZ. I start and it just says: "acer".

    I need help to Flash the bios. I have an Aspire 5810TZ. I start and he just says "acer" and goes no further. I went to the download page for BIOS on us.acer.com and it has a zip file with 5 files:JM4151135.exeIN FLORIDA...GPC_V135.binReadme.txtFLASH.

  • Failure of Windows 7 Media Center Electronic Program Guide download

    I have two Windows Media Center computers, what can I use to record TV shows that both units could not update the EPG.  The info Guide indicates that she stopped at 20:00 on April 8, 2013 the Pacific time zone.  I tried to download several times with