How can I get my printer working again?
If Microsoft, you did for me once again!
An hour ago I tried to scan a document on my Lexmark 5650 4 in 1 printer. All of a sudden Microsoft Update came and downloaded the new drivers AUTOMATICALLY!
First off the coast of the update has bee turned off for about two years now, because of all the grief it has caused in the past, so why he suddenly came I cannot explain, but I digress...
NOW MY PRINTER WON 'T FUNCTION AT ALL, it will not copy, print or scan and there is no locking up on top of me.
I tried to run a system restore to return to a time before the update, but does not either because it says that my antivirus program interfere with the restoration. I disabled the antivirus and tried to restore again. NO LUCK.
WHAT DID YOU DO FOR ME?
Help, please!
Thanks for all the help guys. I ended up going to my internet security technical support to solve this problem, they did online with assistance remotely.
Unfortunately, the internet security company had recently made an upgrade and where they used to have their own firewall they now use Windows Firewall and imported their own settings. There lied the problem, the firewall was blocking all communication between the computer and the printer/scanner.
It's fixed now, thanks.
Tags: Windows
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