BlackBerry smartphones getting only call the newspapers in a 8530 message passing?

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• BlackBerry Smartphones BB torch: call the cuts after every 1 hour with the error message: forbidden outgoing calls (8 CC)... .plz help

  The flame of my BB, cutting its call after every 1 hour with the error message: forbidden outgoing calls (8 CC). except the active calls, isn't she the netwrk...?

  Hey pemba.

  Welcome to the community of BlackBerry Support Forums.

  Thanks for the question.

  I would first check to see if you are using the latest version of the software of your network service provider.  Go to www.blackberry.com/update or open BlackBerry Desktop Software.  If the software is up to date, I would check with your provider network for more investigations.

  Let me know if you have any questions.

  See you soon.

• BlackBerry Smartphones get rid of the Junk!

  Hello. Just got my Storm a few weeks ago and have worked to customize it as I want. My question is this:

  I removed the app to Flickr through my Blackberry Desktop Software and removing the application Flickr. I double checked that the software is not on my phone by going to Options > Advanced > Applications and the Flickr isn't here. HOWEVER... the stupid icon is still on my screen and I can't get it off. I tried select the icon, and then check the options, but it does not allow a 'delete '. Then. Anyone know how to get rid of this garbage on my phone?

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  Handed to your device by removing the battery for 30 sec. That's the problem.

• BlackBerry Smartphones get video off the POWER unit to the PC? 3GPP to other formats?

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  On your media card, allow the mass storage and move the files of your press simply pass through "My Computer" on your PC when connected via USB.

  See details here:

  http://www.BlackBerryFAQ.com/index.php/How_do_I_add_media_files_to_my_microSD_card%3F

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• BlackBerry Smartphones Getting fatal when the device 4.5 software update

  Hello

  I have a BB 8800 and I wanted to update the device software to the last v4.5 as mentioned on the website of blackberry. So, I downloaded 8800M_PBr4.5.0_rel108_PL2.7.0.78_A4.5.0.81_Rogers.exe and used the last office v4.7 to install it. The process went well until near the end, he has made a fatal error with no specific error code or message and after that my camera did nothing about it. It shows just a screen white with code 507 or 561.

  I could get by installing Desktop Manager v4.3. and by following the instructions here:

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• BlackBerry Smartphones can only update the OS for my model

  Dear team

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  Hello and welcome to the community!

  OS6 is the best operating system for your BlackBerry 9780.

  Your BlackBerry 9780 supports not just any what higher OS then OS6, there are not the required minimum hardware requirements and memory to run the OS 7.

• BlackBerry Torch Blackberry Smartphones getting wet in the rain

  Hello

  I write this on my Blackberry Torch 9800 well wet in the rain and since has stopped working.

  I bought in Dubai, but I live in Greece. According to my knowledge is considered as there is no Blackberry dealers or shops in Greece. Can you please suggest me what I can do?

  1. this problem applies in my warranty?

  2 if not, how and where can I fix it?

  Thank you

  Larbi mouchou

  First of all, I immediately remove the battery of the device, wrap the device in a Microfiber cloth and place it in a bag of rice.  This will draw moisture from the unit and could very well blow little life back inside.

  Second, this type of problem is NOT covered by the warranty, unless you've purchased a secondary insurance.

  Try to leave the camera in the bag of rice for a few days.  After a few days, reinsert the battery and see if it will power.  I've heard that a lot of people have had success with this method.  Just need a little patience.

  Otherwise, your service provider will be your first line of support to contact the RIM resources to repair your device.

• BlackBerry Smartphones can only update the operating system on Curve 8520

  Can someone tell me please, can I get the new operating system on my 8520 please?

  What do you mean when you say "new system of operations? The latest OS released for the 8520 is 5, I do not think OS6 and OS7 will be released for the 8520 that there no hardware to run it.

• BlackBerry Smartphones Get app world works... the 8520 using a mac...

  Help me please! I tried everything, I just bought a BlackBerry 8520, v5.0.0.681 (Platform 5.2.0.67) and I was so happy, but now I do not know... I can't get anything to work... well ok, I can call and send SMS messages... but I was expecting a little more

  I can not install the app world, I really tried to find solutions before writing, but I can't find anything that helps...

  I tried first on the mobile; It has installed but says something about an unsupported version, so I uninstalled the app...

  then I tried with the desktop software, it gives me this message: BlackBerry Desktop Software could not validate your update to the BlackBerry device. Aborting installation because of the failure of the validation. Some packages contained unsatisfied dependencies...

  If I'm going to try one the web, I get this message after choosing the stem;

  Hello and welcome to the community!

  Your BB OS is outdated... you need to update... the current version is 5.0.0.1036. Here's what I recommend... Since you are on MAC, which makes it a bit more difficult that the sets of tools to deal with things are much more limited on MAC:

  (1) properly uninstall the RIM desktop software:

  • KB18771 Install and uninstall of BlackBerry Desktop Software on a Mac computer

  (2) obtain a new download of the RIM Desktop software:

  • http://us.BlackBerry.com/apps-software/desktop/desktop_mac.jsp?lid=us:BBsoftwareesktopSoftware:MAC & lp...

  (3) install the software on your MAC Desktop

  • KB18771 Install and uninstall of BlackBerry Desktop Software on a Mac computer

  (4) now run the Desktop software, connect your BB when prompted and perform a clean reload of your BB OS, choose the most recent version that it offers (if all goes well, 5.0.0.1036):

  • KB19915 Perform a clean reload of software applications smartphone BlackBerry using BlackBerry Desktop Software on a Mac computer
  • If you have no data on the BB that concern you, and then simply proceed with this update. If you have data on the BB, do not agree that the update and first perform a manual backup of your BB to your Mac. After the update, you may need to restore from this backup (update COULD take a backup itself and restore for you).

  (5) close the Desktop software and unplug your BB when it's all over.

  Now, you must do these steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! Good luck and let us know!

• BlackBerry smartphones may not call, even texts

  Hey geniuses BlackBerry,.

  I scoured the forums and can't seem to find a situation like mine, so that's.  I will try to be as accurate as possible.  I have a 8100 Pearl who is suddenly not spend or receive phone calls.  I did some 'new' things today with him then maybe one of them triggered it.

  I tried to connect my Pearl to my computer with a USB cable to access a few pictures on it for the first time today.  I realized that I didn't have a media card, so I thought that I could access it in the Desktop Manager, but unfortunately my computer does not recognize that I had plugged my Pearl.  He did, however, continue to make those computers grateful noises do when a disc is inserted and removed.  The noises that happened over and over again.  Then, the best part: my computer screen went blue and said (I don't remember Word for Word) there was a kind of "software bug" we found who was related to the BlackBerry device and had to do a memory dump.  The computer fine and somehow, nothing is lost.

  I only did texts on my phone today so I have no way of knowing if I had the ability to the appellant when I woke up this morning.  I had call capacity last night, however.  A friend tried to call me and texted me that he kept getting an "error message" whenever it did, at the moment, I can still send and receive texts.  When I try to make a call about 2 seconds ago from this light, background noise of static-y connection, then it disconnects; I get no messages telling me that there was an error or anything else.  He ran an analysis of security a few times after that I put the battery and card SIM that doesn't happen when I turn on my phone normally, so I don't know if this is notable or if this happens usually when the card or the battery came out and replaced.

  I seem to not have adequate (3 bars), there is no red "SOS" on the screen and the wireless is turned on.  When I got the phone I had the problem with "SOS" signal, but have not had anything since then; It has been a few years since that happened.

  I have removed and reinserted my SIM card, removed my battery for 30 seconds and reinserted and tried to go through the menu 'Options' to try to discern if it is not apparent that I turned off or on low (I had no idea what I was doing).  I'm at the point where I am ready to start sacrificing things to the gods of BlackBerry to get my calls abilities restored, so if there is someone who can offer me a solution less violent I would be very happy.  Also, if you have an idea about what happened with my Blue's computer that's cool too, but I'm more concerned about the problem by calling.

  Thank you

  Casey

  Hi Casey and welcome to the forums,

  Since you have already reset your handset to reinsert the battery.  I would first of all to distinguish whether it's your card SIM or Blackberry problem.

  You can put your Blackberry SIM in another phone, for example Nokia, to ensure you can make and receive calls to exclude, it is a card sim or network problem.  If you can not make calls on your Nokia phone, simply contact your carrier to find out why, could be they banned your access or sim error of voice call.

  If your sim card is very good, there are two possibilities

  1. If you use your blackberry with BES, your COMPUTER administrator can have banned users to voice calls, check with him or her, or compare it with other users of blackberry with the same strategy (BB, go to > options > security options > and check the name of COMPUTER policy with colleagues who can make calls)

  2. problem with your blackberry software problem, I suggest you to recharge or upgrade your device software.  I noticed that you mentioned that your PC is unable to detect your device properly, please follow this KB to reload the software http://www.blackberry.com/btsc/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB10144

• Wipe data security blackBerry Smartphones - how to restore the mail application?

  Feature: BB Torch 9800.

  Provider: t-mobile.

  I had problems with my gmail set up.  I could not send / receive.  Message "blocked service."

  I did a Wipe of security under option.  Now, my Mail app icon is gone.

  If I go into setup - mail accounts, I see the Internet mail option.  It asks me to enter the account of the company, I do not agree.

  1. how to restore the Mail app?

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  Thanks for your help!

  Hello and welcome to the community!

  email_dc wrote:

  1. how to restore the Mail app?

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot-~ 5 minutes...
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you should contact your mobile provider for formal support.

  email_dc wrote:

  1.

  2. is it possible to do a hard reset of the device to factory default as a new phone?

  There are several methods (which, BTW, no I believe to be useful to your situation):

  • KB16307 Actions performed by the BlackBerry smartphone during the removal of the user stored and application data
  • KB14058 How to delete all data and applications in the smartphone BlackBerry using the security option wipe
  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings
  • KB29847 How to charge a BlackBerry smartphone without using the BlackBerry Desktop Software

  email_dc wrote:

  1.

  2.

  3. wonder if I can use this BB torch for email via Wifi only (not the cell provider data service) as an iPod Touch?

  N ° of BB devices lack a complete email client on them. Instead, they depend on the BIS service to provide messaging functionality. BIS is active when you have also listed Internet/personal email where you currently see only Enterprise. All services of BIS, are sent to the device via data carrier network... contact them are therefore the right approach to discover why their network is no longer to deliver to you the services that you pay for.

  Good luck and let us know!

• BlackBerry Smartphones without attachment in the transmission of emails

  When sending emails with attachments, attachments do not go through.

  No idea why?

  Hello and welcome to the community!

  Here's a knockout who deals with this error:

  • KB10509 E-mail messages with attachments sent from the BlackBerry smartphone are received without the attachment

  I hope that it contains something useful! There are also several existing threads on this site, which discuss exact error... your opinion of those who may prove useful, and a search of this website, by using the error message, error code or symptom, should reveal all the existing threads that are applicable to you.

  Good luck and let us know!

• BlackBerry Smartphones Google sync on the blink?

  Hello

  I just deleted google sync app to my BB and took the advice of RIM here to allow syncing of my BB calendar with my google calendar - http://btsc.webapps.blackberry.com/btsc/viewdocument.do?noCount=true&externalId=KB24204&sliceId=2&cm...

  However, despite advice it is certainly not true that "contributions sent the BlackBerry smartphone are synchronized with the calendar based on the web in a few seconds." I saw an entry on gmail after 10 minutes and I'm still waiting for the others.

  Is there a known issue with this? I have no problem with the network at all.

  Thank you

  Luke

  If please try reebooting your phone and connect to your google calender after 5 minutes.

• BlackBerry Smartphones personal names in address book are not displayed when they only call the number they call from?

  My number is displayed only in the next issues of appeal.

  When someone I recorded in my book calls address their name used to display, now I get only the number they call from?

  Do I have to change a setting?

  Why the name sop appearing?

  He has a bee a few weeks now?

  I removed the battery and electric bike

  Don't check for updates... any help

  Went to a Verizon Center... no help!

  I can't thank you enough

  I went to the article and he's referring to this:

  It was caused by a bad security parameter, called content protection!

  I enclose the item for later use, it's a real miracle solution, you're very kind!

  Summary of the Causes

  This problem may be caused by one of the following:

• Backup BlackBerry Smartphones get BB protect compared to the clouds

  Hello world

  I tried the manual backup yesterday by the site Web de Blackberry Protect. I successfully backed up the first time and made a few changes on my BB Curve 9300. Freed from some space by deleting messages and other data. I also want to return to the top of that State or to this specific point, I did the backup through the site Web of Protect. To my surprise (and I'm not aware) the new backup crushed my previous where in I need important messages I deleted expects that the backup will just create another set of backup rather than crush the other.

  My question is. Are there opportunities that I can restore this backup?

  After a few searches on Google and read messages. I knew that the backup is saved in the cloud that has lost the chances of recovering data backup with recovery tools that I can use.  I thought that if I can retrieve/recover deleted files and even formatted disks, technical staff of BB Protect or RIM could do the same and help me with my problem.

  Hope my message reached the Cloud for RIM or BB Protect administrator.

  Thanks in advance.

  Anthony

  Hello and welcome to the community!

  First of all... this site is not a channel for any official communication with, support, or climbing to the RIM. This site is a community of users for volunteers who are trying their best to help each other, but we have no access to any system "back-end" to act on your request. If you really need official support from RIM, you must start with your support contract required string that starts with your mobile service provider, which can degenerate case RIM free of charge to the end user if such is always appropriate.

  There is something called incident support, but it costs to just ask the original question, since you are not through the contract, you signed at the time of purchase. If you want to study, you can check it out here:

  • http://us.BlackBerry.com/support/programs/technical/incident.html

  OK... with that of the road, see:

  • KB25063 How to use BlackBerry Protect to restore data on a BlackBerry smartphone

  According to who, it should actually be different dates you can use BB Protect backups. If they are not, however, appear for one reason or another, they are not available to you through any means automatic... and you would need official support (above) of a human being to the RIM to see if it can be recovered.

  All this said, I hope that you are not solely on BB Protect for your backup needs. BB Protect only back up (I think) 8 databases, which is a small subset of all the content of all of your valuable data. FYI, here's the process that I always recommend:

  Daily - configure BB Protect to save what he can, preferring to WiFi if the network of consumer data carrier is a matter of concern.

  Weekly:

  If you're not up to BBM7, then manually save your BBM contacts to the memory of your device or Media Card

  • KB20554 How to back up and restore the BlackBerry Messenger contacts list

  Via the mass storage Mode, copy all the contents of the memory of your device and Media Card on your computer

  • KB11879 What is the mass storage mode

  Via the desktop software, perform a full backup of your BB

  • KB12487 How to back up data from smartphone BlackBerry using BlackBerry Desktop Software for Windows
  • KB03974 List of database for the blackBerry smartphone

  There is an old saying:

  • There are two types of computers of users of devices - those who have lost data and those who will be

  As insurance, the backups are reactive or an optional activity. And this process, in my humble OPINION, provides the best protection of all the valuable data that is kept on their BB. When you compare BB Protect backup actually compared this process to protect, I think you will find that the difference is very large. In addition, this process would give you 100% control to keep the previous backups.

  Good luck!