How can I get my update of Firmware that I have already paid shipping on.

First of all, I contacted your so-called companys 'Service after-sale.' 5 December 2013 on upgrading disk firmware.  I even put a payment for them on my credit card for shipping.  After of many Conversations & promises it would be OVERNIGHTED by Fedex, I have not received the Firmware, and it is dec 30. My product is a player BDP-S300

Hi billwalls66!

I already checked the status of the update on the site Web of FedEx drive using the tracking number on the file and it shows that the package has been delivered today 31/12/2013-14:23.

If my post answered your question, please mark it as "accept as a Solution.

Tags: Sony Products

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