How can I get rid of the fake Support of Apple Web sites?

Recently I've been doing pop-ups from sites like MacKeeper and Apple Support (not official supported by Apple).  He is the one who warned me that the pop-up windows is enabled and that my computer is in danger (des.desireaid.info), and once I get this window, I can't get by without forcing them to leave Safari.  I deleted the history, but also cookies and it will be good for a couple of connections on Safari, but I can't seem to get rid of it for good!  The one that bothers me is that sometimes opens when I click on the Support button on the Apple site.  This website is called "Apple Support!"  In fact, I called the company des.desireaid.info to tell them I wanted out of my browser and computer advertising, and a gentleman, who sounded incredibly like the gentlemen who call to tell me that my computer sends error messages, told me that 1) it was not an advertisement (although there is a clause of disclaimer at the bottom that clearly started with CE IS a ADVERTISING) and 2) he will have to take control of my screen to remove (and delete all my personal information, as well, I'm sure)!

While I was typing this, I had actually the following message appears:

How can I stop this?

I'm running a 1 T 27 "iMac with El Capitan and I use Safari as my browser.

See: a local browser took more than Safari.

(Note that I am not affiliated with this site, and some pages contain ads).

If you run into scams like this frequently, you may have installed adware. You could do a scan with MalwareBytes: https://www.malwarebytes.org/antimalware/mac/.

Tags: Mac OS & System Software

Similar Questions

  • How can I get rid of the security warning when viewing Web pages

    I recently received a security window pop-up asking if I want to view only Web pages delivered safely. How can I get rid of this and why I see this all of a sudden

    Hi Elizabeth,.

    I don't know why he suddenly began occurring - maybe it was an update or something you have installed.  It may be a corrupted system file or maybe even malware. It is very difficult to tell without extensive trials.  But let's focus on the most likely solutions.  Later, if you want to go back to the 'why', we can make some procedures to test potential causes (although if the problem is resolved, it can be very difficult to identify the cause because it can be fixed or repaired money) - but I'll be happy to go there with you, if you want to.

    In Internet Explorer, go to Internet Options / Security / Internet / Custom level / then highlight near the bottom in the section, until you get to "Display mixed content".  My guess is that it is defined at the command prompt (which is the window that you see).  You have three choices: you can leave things as they are on command prompt and decide in each case what you want to do (which is how I have mine set up - it really is not so common).  You can click on Enable and IE automatically displays pages with mixed content and no prompt.  You can click on disable and IE will display not these pages (and will probably give you a screen indicating the reason and you must then choose somewhere else to go or perehaps click on the back button to go to the page that brought you to this page to see if there is no indication to choose one type of content and avoid the problem (although I've honestly never seen such an option).)

    For what it's worth, I almost always approve unless I'm on an unknown site where I already feel uncomfortable for a reason-so I can choose to refuse to approve and give up everything I did and move on (but it happens so rarely I honestly don't remember not that last time who had held-) It has been several months at least.

    If this does not work (or it has not been set to prompt), do you know where this problem started?  Try a system restore to a point in time BEFORE the problem started.  Here is the procedure: http://www.vistax64.com/tutorials/76905-system-restore-how.html.  Don't forget to check the box to show more than 5 days of restore points.  If the first attempt fails, then try an earlier point or two.  NOTE: You will need to re-install any software and updates that you have installed and uninstall any software that you have removed between now and the point of restoration, but you can use Windows Update for updates.

    I hope this helps.  If this isn't the case, after return and, if you can provide me with some links to these sites (I don't remember those where it happened to me) so I can further research and to test the results.

    Thanks and good luck!

  • How can I get rid of the media support is outdated question on the home page that appears each time you open Firefox?

    Everytime I open Firefox there is a window that says "media player is out of date" and won't let me not go further until I close the window, and then reopen Firefox. When I try to update, it says that it does not work for Mac.

    Please do NOT install this suggested MediaPlayer. This message is caused by an extension that I recommend withdrawal, following these steps:

    Please try to disable all non-essential or unrecognized extensions on page modules. Either:

    • CMD + SHIFT + a
    • "3-bar" menu button (or tools) > Add-ons

    In the left column, click Extensions. Then deal a critical look at the list on the right and, when in doubt, turn off (or delete). Especially if you find something called MediaPlayer. Keep in mind that all extensions are optional and none is included with Firefox when you get it first.

    Often, a link will appear above at least an extension disabled to restart Firefox. You can complete your work on the tab and click one of the links in the last step.

    That get rid of messages?

  • How can I get rid of the thinkpoint virus

    original title: Thinkpoint virus__

    How can I get rid of the thinkpoint virus

    Hello

    ThinkPoint is a fake antivirus, a scam to get you to pay for it, while it has no advantage at all.

    How to remove ThinkPoint (uninstall Guide)<-- read="">
    http://deletemalware.blogspot.com/2010/10/how-to-remove-ThinkPoint-uninstall.html

    How to remove ThinkPoint - short YouTube video
    http://www.YouTube.com/watch?v=HbOUYgmKxo8

    It can be made repeatedly in Mode safe - F8 tap that you start, however you must also run them
    the Windows when you can.

    Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone. (If Rootkits run UnHackMe)

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Malwarebytes - free
    http://www.Malwarebytes.org/

    Run the malware removal tool from Microsoft

    Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

    You should get this tool and its updates via Windows updates - if necessary, you can download it here.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
    (Then run MRT as shown above.)

    Microsoft Malicious - 32-bit removal tool
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

    Microsoft Malicious removal tool - 64 bit
    http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

    also install Prevx to be sure that it is all gone.

    Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

    Prevx - Home - free - small, fast, exceptional CLOUD protection, working with other security programs. It comes
    a scan only, VERY EFFICIENT, if it finds something to come back here or use Google to see how to remove.
    http://www.prevx.com/   <-->
    http://info.prevx.com/downloadcsi.asp  <-->

    Choice of PCmag editor - Prevx-
    http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

    Try the demo version of Hitman Pro:

    Hitman Pro is a second scanner reviews, designed to save your computer from malicious software (viruses, Trojans,
    Rootkits, etc.) that has infected your computer despite all the security measures that you have taken (such as
    the anti-virus software, firewall, etc.).
    http://www.SurfRight.nl/en/hitmanpro

    --------------------------------------------------------

    If necessary here are some free online scanners to help the

    http://www.eset.com/onlinescan/

    New Vista and Windows 7 version
    http://OneCare.live.com/site/en-us/Center/whatsnew.htm

    Original version
    http://OneCare.live.com/site/en-us/default.htm

    http://www.Kaspersky.com/virusscanner

    Other tests free online
    http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

    --------------------------------------------------------

    Also do to the General corruption of cleaning and repair/replace damaged/missing system files.

    Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

    Start - type in the search box - find command top - RIGHT CLICK – RUN AS ADMIN

    sfc/scannow

    How to fix the system files of Windows 7 with the System File Checker
    http://www.SevenForums.com/tutorials/1538-SFC-SCANNOW-Command-System-File-Checker.html

    Then run checkdisk (chkdsk).

    How to run check disk in Windows 7
    http://www.SevenForums.com/tutorials/433-disk-check.html

    -----------------------------------------------------------------------

    If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

    http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • How can I get rid of the message air play?

    How can I get rid of the message air play on 4th gen apple tv?

    MSG continuously appears on the television screen while screen saver is turned on by using apptv 4th gen

  • How can I get rid of the summer in stationary Beach scene. I would like to clearly except for special occasions.

    How can I get rid of the beach scene in stationary yahoo. It returns automatically when I press on answer or dial. HE's NOT been in the NO. I prefer a white sheet with the exception of the times. Thank you.

    The different sections of this Yahoo help section help you return to a blank message body or go to a model you like best?

    Stationery in Yahoo Mail
    https://help.Yahoo.com/kb/SLN25498.html

  • I have a site designed iWed which I can't = up to date. I want to design a new Web site with a different place (everweb?) How can I get rid of the current site? I want to use the same domain name.

    I have a designed iWeb site I need to update. I know I can't use iWeb so want to design and publish a new Web site. I want to use my current domain name. How can I get rid of the existing site?

    So, you want to delete this Web site. That's right?
    If so, you can make trought accessing the website 'admin panel' or 'FTP '.

    An administration panel (or "administration panel") is a site that your host/domain provides to you, where you can change everything you want - even is for 'FTP', 'FTP' is a server where you access your Web site and change what you want, and that includes delete the current Web site.

    Questions please ask.

  • In Plugins, I have two versions of Adobe Acrobat - how can I get rid of the old?

    In Plugins (and Applications), it shows two Adobe Acrobat version: 10.1.13.16 and 11.0.10.32, how can I get rid of the old?

    Fix. If you think there may be a problem, follow these instructions;

    Take uninstaller from here:
    Uninstall Flash Player | Windows
    Uninstall Flash Player | Mac
    Reinstall the latest version.

    Flash Player Version 16.0.0.305
    https://www.Adobe.com/products/flashplayer/distribution3.html

    Shockwave Director Version 12.1.7.157 http://get.adobe.com/shockwave/

    Opps, Sorry, wrong instructions.

    Remove the two programs. Then install the current.

  • How can I get rid of the pesky "what's new in Pages '?

    How can I get rid of the pesky "what's new in Pages '?

    Unless there is a check box on that, what's new dialogue to prevent future events, and then create and save a Pages document. In both cases, who must still remove the instances of that message. There is no preferences, or the menu setting.

  • How can I get rid of the icon "junk" on a message when it was put there by mistake?

    I converted a few perfectly legitimate "junk" in error messages, click the "junk" that is in the same row of answer-transmit-Archives-Junk-delete below of the top window in which information on each e-mail is displayed line by line in any other file (Inbox, drafts, sent, etc.) has been selected.

    It's easy, of course, to move these back to my Inbox, which is where I wanted them, but now they have bright orange "junk" icons displayed to the left of the Date. That in itself bothers me not specifically, but I'm bothered by the action of these icons should represent. namely, that I have "educated" Thunderbird to recognize emails from these sources as junk and start to divert the messages from these sources in the junk e-mail folder. I certainly don't want that to happen, but the undesirable feature seems otherwise good, so I don't want to turn it off, either. How can I get rid of the unnecessary icons on emails marked as spam accidentally? And reverse the "undesirable character" of a message by surgery will remove the Thunderbird learning process?

    Thank you for helping.

    There are several ways. The two easiest are click on the Junk icon to turn off or click with the right button on the message and select Mart As - Not Junk.

  • My Macbook Pro has been hacked by trolls - how to secure my computer? How can I get rid of the trolls?

    My Macbook Pro has been hijacked by trolls in my country of origin of Western Australia - how to secure my computer? How can I get rid of the trolls? All boards of the community would be welcome. For example, I know that trolls are and why they do it, but the police are interested in these "questions"?

    Just what evidence do you have that yo have been hacked?

    Viruses, Trojans, Malware - and other aspects of Internet Security

    https://discussions.Apple.com/docs/doc-8573

    Effective defenses against software malware and other threats

    https://discussions.Apple.com/docs/doc-8841

  • How can I get rid of the Thunderbird message?

    How can I get rid of the Thunderbird message?

    Are you talking about the Thunderbird start page when you start the program?

    In the menu bar, select Tools-Options-general

    Uncheck the first option.

    No Menu bar? Press the ALT key .

  • How can I get rid of the follow-up? {Attribute Java Script] = not in XMI. Now I have to click ok which is a nuisance

    How can I get rid of the follow-up? {Attribute Java Script] = not in XMI. Now I have to click ok so he can disappear, that is a montage of nuisance. How can I get the missing part?

    Thank you. Then I disabled all extensions one both enabled and found that productivity Community Toolbar 3 seems to be the culprit. I will be a while before I close the file. Thank you.

  • How can you get rid of the "new tab" page that flashes what you did recently? I don't like this option...

    How can you get rid of the "new tab" page that flashes what you did recently? I don't like this option. If I wanted to Flash all the pages I've visited, I would. It is not YOUR place to do it for me. I'll change the browser if it is not changed.

    Hello, please refer to customize the page new tab to turn off the function.

  • How can I get rid of the box containing the toolbar bookmarks, and unsorted bookmarks on the left side of my screen menue. It takes about one-fifth of my screen I want not gone...

    How can I get rid of the box containing the toolbar bookmarks, and unsorted bookmarks on the left side of my screen menue. It takes about one-fifth of my screen I want not gone...

    You can disable the bookmarks bar via view > sidebar > Favorites (Ctrl + B)

    Press F10, or press the Alt key to bring up the 'Menu Bar' temporarily if the menu bar is hidden.

Maybe you are looking for