How can I get the scroll button on my mouse wireless to work?

I bought a keyboard and wireless Microsoft Mouse 5000, which was supposed to be plug-and-play.  The keyboard works but mouse has limited application.  The cursor moves around the screen, but the scroll wheel is unusable, suggestions for a solution to this problem? The mouse works fine on another computer. It's an HP.  I have already contacted MS with no resolution.

Hi JimGiberti,

What operating system do you use?

I suggest you try the steps from the following link:

Troubleshoot the incidents of the response to the mouse or wireless keyboard
http://support.Microsoft.com/kb/838398

Tags: Windows

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