How can I obtain and use a password that works to open several documents in the Adobe Acrobat Reader DC?

I have Adobe Acrobat Reader DC on my computer.  I have NEVER had trouble opening a document from this location before.  All of a sudden, I wonder a PASSWORD.  I went and created a password, but it does NOT work when I try to open certain documents only three 3 in Player-all OTHER documents are open without asking for a password.   I tried to reset the password and tried again to open these particular documents.  They are still not open!

Then I "chatted" with ADOBE and they me logged onto the Forum and told me to look for an answer I was ANable to automatically find...

What is everyone out there knows what I need to do to obtain a PASSWORD THAT WILL WORK when I try to open these 3 documents?

ALSO, what is the URL of the FORUM ADOBE?

Thank you VERY MUCH to anyone who can help me.  I have urgently NEED to see these documents today, 18/05/15.  Thanks again!

deecoop25 wrote:

Did everyone there knows what I need to do to get a PASSWORD THAT WILL WORK when I try to open these 3 documents?

Where are you talking about? There is no link with all the documents in your message.

If it is a pdf file and it asks for a password when you try to open it, then someone added a password. You speak to reset a password, but Adobe Reader cannot do this, so I'm confused as to what the problem may be here.

Tags: Acrobat

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