How can I redeem my Adobe Creative Suite if I got through school?

My reference series expired and for some reason, the products are barely listed under my real account. Help Adobe sent me an email with a way forward on this issue, but it makes no sense when I'm actually trying to follow the steps.

Hi Nicholass7791231,

I have reviewed your Adobe ID (email address) you used to post here and there seems to be a problem with the payment.

For billing questions, please contact our support on the discussion Forums teams /: contact customer service

*Remember to stay signed with your Adobe ID ( email id used to purchase the subscription ) before accessing the link above*.

Select the exact options indicated below in the capture to get support of screen options:

Let us know if that helps.

Tags: Adobe

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