How can I remove Votre_fichier Downloader?
I am sure that my son has downloaded something called Votre_fichier Downloader last month while playing games on the internet. Since then, I get a popup at the beginning saying that Downloader Votre_fichier recommends an urgent update. When I tried to remove the program, it won't allow me and tried to launch a Trojan virus, which stopped my security. The program for this program files are password protected and cannot be deleted. Files user added the same day as the program there, so I guess they are of this program. I deleted the user files. My trend titanium and Microsoft Safety Scanner shows no virus, spyware or malware. I want to stop and delete the popup irritating every time my computer starts. I also fear that someone may click the update and launch a new problem.
If you are not sure that there is malware, try to open Control Panel, navigate to add/remove programs and remove it. Some malicious software cannot be deleted in this way.
You can download the (free) such as malwarebytes malware removal tools, try to run it and see if that will identify or quarantine issue.
System Restore may solve the problem.
If you are sure that it is malware and your security is very crucial, reinstall the operating system. Don't forget to save your personal files.
Tags: Windows
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Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think.
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