How can I request filtering alternatives?

CD/DVD scratched/damaged during Windows installation using

Hi friends,

It's a very general question that concerns all customers and all versions of windows.

My windows Home Basic DVD has developed a problem that some files cannot be read now after using repeatedly reload the operating system / error correction. Result: the same piece is no longer usable to perfection my PC needs. Although MS has no limitation at the end of any OS after installation and forces to radiate updated, the basic disk rendered inoperative.

To overcome the problem, I need emergency one copy of the disc I bought, if necessary for authentication by providing the ID or key. Otherwise, for a flawless performance, I buy a new OS.

Please advise me, if I can get any medium without throwing this OS.

Thank you

Hello

This is the Information from Microsoft on how to replace lost or damaged software:

http://support.Microsoft.com/kb/326246

See you soon.

Tags: Windows

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