How can I solve this problem... windows 7 build 7601 this copy of windows is not genuine
Hello
I have a laptop Packard Bell Easynote I bought a few years back from a major retailer of the high street.
I the have not used for a few months.
Today I turned on it & it is automatically downloaded & installed a load of updates of Windows 7.
Now I have a regular black desktop and a note at the bottom right, "windows 7 build 7601 this copy of windows is not genuine".
I am running windows 7 Home premium 64-bit, service pack 1.
How can I tell the laptop that my copy of windows is genuine. ??
Please answer each of the following [admittedly tedious] diagnostic questions in a list numbered corresponding type in your very next answer, preferably without quote my post:
1. when (date approximately) did you buy the computer?
1B. not a Win7 64 bit are preinstalled on the computer when you bought it, did you do a clean install of Win7, or did upgrade you the computer to Win7?
2. What is the full name of your application or the installed antivirus security suite and when (date about) is your subscription current expires? What (other than Defender) anti-spyware applications are installed? What third-party firewall (if applicable)?
3 a Norton or McAfee application ALREADY installed on the computer as you bought?
4. do you have a free trial Norton or a test of free McAfee [CHOOSE ONE ANSWER] come preinstalled on the computer When you bought it? (No matter if you have never used or activated).
5. KB2925418 is, KB2929961 and/or KB2930275 listed in installed updates(not update history)? [1]
5b. How about KB2909921, KB2916036, KB2912390 or maybe KB2909210?
6 assuming that Java is installed => is 51 update Java Version 7 (or higher) installed? TEST HERE in USING INTERNET EXPLORER ONLY! -online http://java.com/en/download/installed.jsp
7 is Adobe Flash Player v12.0.0.77 (or higher) installed? TEST HERE in USING INTERNET EXPLORER ONLY! -online http://www.adobe.com/software/flash/about/
8A. is Internet Explorer 8 (IE8), IE9 or IE10, IE11 installed?
8 b. is Firefox, Chrome or any other alternative browser installed?
9. are you familiar with "Registry cleaners" (e.g., Registry Mechanic;) System Mechanic; RegCure; RegClean Pro. Advanced SystemCare. Registry Booster; McAfee QuickClean. AVG PC TuneUp. Norton Registry Cleaner; PCTools optimizer; SpeedUpMyPC; PC Doctor; TuneUp Utilities; WinMaximizer; WinSweeper; Comodo System Cleaner. Advanced System Optimizer. CCleaner Registry Cleaner)?
==============================================
[1] start | Control Panel | Programs and features. See installed updates (in the left menu)
Tags: Windows
Similar Questions
-
I am trying to install an update to iCloud on my Win 7 PC and I get an error message that there is a problem with my windows install. How can I solve this problem?
Hello grandpa_bill,
Thank you for your participation in the communities of Support from Apple.
If you get an error when you install an update to iCloud for Windows, try to download the latest version of download iCloud for Windows.
For more information, see get help using iCloud for Windows.
All the best.
-
I have an old computer running windows 98 when I try to start until you get a date checking DMI Pool error message failure boot ATAPI CD-Rom 07,08 what this mean and how can I solve this problem?
I want to erase the hard drive and use it to install windows xp.
From what I've read, it could be a number of things that went on the wall. Issue of dead hard drive, BIOS, peripheral USB plugged when starting, etc.
Does not help, but could help to point you in the right direction...
-
When I accessed at "MS Check for updates ', error found: Code 8000FFFF, Windows Update has encountered an error that is known. How can I solve this problem?
http://support.Microsoft.com/kb/946414
«"Error when you download updates using Windows Update or Microsoft Update: 8000FFFF"»
Follow the information given in the above link to solve your problem.
See you soon. Mick Murphy - Microsoft partner
-
When I try to use the Windows Update link for my XP computer and after using Windows Mr. Fix - It, I get a message indicating that the location where the Windows Update stores data has changed and must be repaired. How can I solve this problem?
I'm not that computer literate and do not understand what needs to be fixed.
This problem just started a few weeks when I noticed that I had any recent download automatic update that I regularly get. So I tried to do it manually through access via my control panel.
I use ESET Antivirus Node32 software.
Hello
1. What is the error message or an exact error code?
2 have you made changes on the computer before this problem?
3. you try to check the updates?
I would suggest trying the following methods and check if it helps.
Method 1:
Reset Windows Update components and then try to download the updates.
How to reset the Windows Update components?
http://support.Microsoft.com/kb/971058
Warning: Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base: http://support.microsoft.com/kb/322756
Method 2:
File system scan tool checker and then try to press Ctrl + Alt + Delete and check.
Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe):
http://support.Microsoft.com/kb/310747
Please respond with more information so that we could help you more.
-
I am trying to install application constant guard Internet Security of Comcast. After trying to download and install the product, I get and RAM error message indicating I need 512 MB of RAM to install this product, and I only have 448 MB of RAM available. What happened to the 64 MB of RAM lack and how can I solve this problem. Thank you
The only way to see more of RAM is to install a graphics card and disable the onboard graphics of your motherboard. If you do this, you should be able to see all the 512 MB of it.
That being said, I will repeat what I said before...You can always buy more RAM and install it on your motherboard. Go to crucial.com for more information.In addition, you should review install 'Internet Security' application or suite. They are not necessary (you can easily configure Windows so that it is very safe) and they often ruin the performance of a PC.If you want advice in "hardening" your PC security, let know us. -
My Task Manager displays all of the window. How can I solve this problem.
original title: Task Manager
My Task Manager displays all of the window. How can I solve this problem.
Looks like you run the Task Manager using tiny/small footprint.
If you double-click on the empty space around the border of the screen of the Task Manager, it will be
return to normal mode, and then you should see the tabs you are accustomed to seeing.You can read about it here:
http://www.BROADBANDreports.com/FAQ/6905
If sfc/scannow solves your problems, I'll send you (or your charitable organization preferred) $10 American.
Read :---> -
Only administrators of my computer can connect. When a restricted user attempts, she saves regularize them automatically. He has not started to do this until today. Why is that happening and how can I solve this problem?
Hello
1. is your computer connected to a domain?
Method 1.
Check to see if the problem exists in Safe Mode, if the computer works as expected in mode without failure, then we can solve the problem in the clean boot state.
a. refer to the article below for the procedure safe mode in Windows XP
A description of the options to start in Windows XP Mode
http://support.Microsoft.com/kb/315222b. you need to perform a clean boot to find the program that is causing and then disable or remove.
How to configure Windows XP to start in a "clean boot" State
http://support.Microsoft.com/kb/310353/en-us
Note: When you are finished troubleshooting, follow the steps as explained in the article to reset the computer to start as usual.Method 2.
If this problem started occurring recently, you can restore the computer to a previous state.
Reference:
How to restore Windows XP to a previous state
http://support.Microsoft.com/kb/306084I hope this helps.
-
I keep getting "C\WINDOWS\system32\rundll32.exe" when I try to do something in the 'Control Panel'. How can I solve this problem?
Hello
· Do you remember all the recent changes on the computer before the show?
· What is the service pack installed?
· What is the number and the model of the computer
Try the steps listed in the link below and check off the results: cannot find the Rundll32.exe file when you open the control panel: http://support.microsoft.com/kb/812340
-
I have a PC with Windows XP SP3... ecentlped recognizing my DVD/CDRW. I tried to download Windows Fixit and when I tried to run, I get the error code 0 x 80092003. -What this means and how can I solve this problem?
HP Pavilion a1410n PC with Windows XP Media Center edition. Sony Optiarc cddvdRW.
Hi J Mbanza,
-What is the link that you used to download the fix tool from?
error 0 x 80092003 which is an error reading or writing to a file.
Try to download from the link below and check.
Your CD or DVD drive cannot read or write media - A Mr Fixit
http://support.Microsoft.com/GP/cd_dvd_drive_problemsThank you!
-
I have Toshiba laptop running Windows XP Professional edition. I have a vertical line on screen ranging from very high to very low. It's about an inch from the right side of the screen. How can I solve this problem?
Sorry to hear that, but the screen is bad and must be replaced!
Good luck! Please rate me upward if you find my post helpful. Thank you!
-
I can access Netflix without a problem, but when I select a movie to watch and click on play, a window opens stating could not display the page, the server is not responding or is something wrong with the proxy server. Try again later or contact your administrator for assistance. I closed the program and all over again and still get the same message. How can I solve this problem?
Hello
1. What is the exact error message?
2. are you on a computer in the domain? If not, is that your ISP requires a Proxy Server client?
If so, you should contact your ISP for Support of parameters appropriate Proxy Server client.
If you are on a domain, you must check with the person supported on the local network to the appropriate client Proxy Server settings.
-
my windows vista screen is side ways, how can I solve this problem?
original title: I caught my son play with the keyboard on my windows vista computer, and now the screen is side ways, how can I solve this problem? I don't know what keys and played with
My son was palying with the keyboard and now my screen is side ways, how can I solve this problem, can someone help me, thanks
Press Ctrl & Alt keys and use the arrows to rotate back.Alternative: right-click on the desktop | Graphics options | Rotation. -
When I try to erase a disc, Windows Explorer stops. How can I solve this problem?
Windows stops and restarts. It won't let me erase a disc. I had problems in other cases were shuts down Windows but can't explain what they are right now. How can I solve this problem. I am a novice when it comes to solving problems.
Try running chkdsk /f
Jerry
-
I have a problem with my product key on my emachines, how can I solve this problem.
Hello
If your problem is with Office, read this:
· Office TRIAL activation
· you would have a preinstalled trail version of office installed
There are only so many days use or use of the times with a version of office to test
I'm sorry but the Office comes for free with a windows operating system
You must purchase separately the Office
and the product key on your computer/laptop is for the windows operating system not the office suite of applications
link below is to the store of microsft office versions and prices
http://store.Microsoft.com/Microsoft/Office/category/2
You may also be interested to read everything and downloaded the free free office suite of applications office at the link below
-
Im trying to get my disk of oc windows, and I get an error shell excute ex failed; Code 87 the parameter is incorrect. Please help me
How can I solve this problem. Thank you.
Hello
You did it changes on the computer before the problem started?
I suggest you perform a startup repair.
See these articles for help:
http://Windows.Microsoft.com/en-us/Windows-Vista/startup-repair-frequently-asked-questionshttp://Windows.Microsoft.com/en-us/Windows-Vista/how-do-I-fix-a-boot-startup-problem
Maybe you are looking for
-
How to keep numbers/speech/Pages on iCloud
I last El Captain 10.11.3, MacBook Air, when I connect iCloud I can reach my Contacts, photos, calendar and more. BUT as soon as I try to get into Pages/Numbers/Keynote I've been thrown off iCloud. It's OK to reconnect, but as soon as I want to go in
-
Question about upgrading drivers Nvidia on Satellite Pro X 200
Can I update the drivers from nvidia 8700 for my 8700 pro satellite drivers for vista from nvidia home page,.or do I have to use the toshiba page. The reason I ask, is because I had a laptop computer manufacturers one another, and when I updated my n
-
Satellite 2410-515: Message pop-up - apsInitialize not found
When I opened the computer: 2 messages pop up: The entry point for the "apsInitialize" procedure is not found in the library of links Dynamics wlanapi.dll «»The entry point for the "apsSearchInterface" procedure is not found in the library of links D
-
C410: Http 404 error: cannot download c410b win 10 x 64 driver
Whenever I have try and download the driver win10 on the hp support site I get http 404 error... The requested URL /pub/softlib/software12/COL34152/mp-109793-2/PS_AIO_07_C410_140_408-4.exe was not found on this server. tried on different computers.
-
Photosmart HP 5510 series: printer for wireless connection software installation CD
Hi all I need help or advice about the case of the CD of my printer for the configuration of the wireless connection, which is HP photosmart 5510 series. I bought a new laptop, Hp Pavilion Gaming Notebook, which is 10 windows, and when I arrived to s