How can I still photos appear in menu templates?

I can't get the photos appear in the menu templates in first 11 items, if I drag them or browse out them. I tried 5 photo file formats different and two different models. From what I read online, this is a known bug that has been around since v. 9. How is it possible that a major element of a top-of-the-line video editor still does not work? Is there a fix or a workaround?

hadit97

That happened to me once or twice.

Remove the Adobe Premiere elements Prefs file and, if it does not, remove the whole 11.0 folder in which the Adobe Premiere elements Prefs file exists. What operating system do you use? For now, I'll assume Windows 7, 8 or 8.1 64bits.

Local disk C

Users

Owner

AppData

Roaming

Adobe

First Elements

11.0

and in the 11.0 folder is the Adobe Premiere elements Prefs file that you delete. If this does not work, you delete the whole 11.0 folder in which the Adobe Premiere elements Prefs file exists. Don't forget to work with folder Option show hidden files, folders and disks active so that you can see the full path.

Please let us know the result. It should work, but if not, we will offer you a different approach to the issue.

Thank you.

RTA

Tags: Premiere

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