How can I stop the PP crashing on load in?
Data sheet:
CPU: AMD 8320
GPU: R9 270
Windows 10
I am running adobe first Pro CC and the second I drop a video into a chronology of the sequence, the accidents of the application (Adobe Premiere Pro CC has stopped working). Probably due to the updated preview window...
I need first ASAP for... Well well video editing and this accident is killing me! It worked before, but I'm not sure when it started as I haven't used in a while.
Here is the report of accident according to the windows event viewer:
Name of the failing application: Adobe first Pro.exe, version: 7.0.0.342, time stamp: 0x5176598d
The failed module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Offset error: 0 x 0000000000000000
ID of the process failed: 0 x 1224
Start time of application vulnerabilities: 0x01d0f0e2efa3cdc9
The failing application path: C:\Program Files\Adobe\Adobe Premiere Pro CC\Adobe first Pro.exe
Path of the failing module: unknown
Report ID: 62767466-9154-4729-9ba6-3fc6fba1638f
Faulting full name of the package:
ID of the failed package-parent application:
Thank you
Jon
Hi Jonathan,.
Try this:
Go to file > project settings > General and change the "Video Renderer" to "only Mercury playback engine software. Click 'OK' and select 'Remove the Previews'
Thank you
Regalo
Tags: Premiere
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