How can I transfer an account?

I bought an adobe create pdf package for my assistant who is no longer with the company. How can I access this application as I was charged for this?

Hi Rcadrette,

Welcome to the Adobe Forums.

If you bought the subscription to create a Pdf file on your assistant's email address, you can access the service using these credentials only. However, if you want to access this service under your email, you will need to call support adobe (800-833-6687) and get this first cancelled service. They will spend another command to the same subscripiton on your email address and you will then be able to use this service.

Hope this has helped.

Thank you!!

Tanvi

Tags: Acrobat

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