How do get back you control of your computer if a hacker control it from a remote connection? What can I do to solve this problem, other than going to IC3?

First someone downloaded 'System tools' on my computer and tried to find my credit card and asking me to pay with a credit card for their service of removal of this system on my computer.  How do they know that it was on my computer if they do not have there?  They also deleted some of my files and share them on the internet.  And they have deleted the help section on my computer.  Whenever I tried to use it to get help for the Microsoft situation, they close me.  They have to monitor my online conversations and connections so they knew when to stop.  I went into my computer and founjd they were disassemble my files and export some to the internet.  It has been almoist for 2 weeks, and they are always at work.  I tried to go to IC3, the internet to tell police what had happened.  but they have to change my access to my computer... password, access to MSN and change my settings by default so that I could not use the button restore.    They hung my computer to one of them to do file sharing, which they stole my music, private photos and other things... like my anyaudioconverter.  I don't know what to do, except to go to IC3.  If you have any ideas to help me, please let me know.

Try to download this tool:

http://www.Microsoft.com/security/scanner/en-us/default.aspx

Then disconnect it from the internet and run a full scan with it, it could detect spyware and software malware. After they summer detect all delete them and reboot your PC. Then, make sure that you have installed the antivirus and make sure that the firewall is enabled, and Windows Update.

Tags: Windows

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