How do I download pictures from my iPod/iPad to my windows 8

So I started recently a problem send pictures to my computer. Before when I would be taken in my iPad or iPod from the photos app would open and he show me all the new photos I had to import on my computer. Now when I plug in everything I see, it's "there is no file or folder is located in this point of view". The only reason I can think to do this randomly going on which was a few weeks ago, I had to go in safe mode so that I could disable the proxy settings because he always tried to connect via that instead of my internet. Could go in safe mode may have changed some sort of setting of the computer can not read my photos?

Hello

Thanks for posting your query in Microsoft Community. I understand that you are not able to download the photos to iPod/iPad to the computer of Windows 8. So let me help you with that.

Just to get a clearer picture of the issue, I would like to get the following information.

  1. Are you able to open pictures that are stored locally on the computer by using the camera app?
  2. Are you able to sync pictures using iTunes?

As you say that from the computer in Mode safe a few days back might be the cause, so reference want just inform you that it is not the cause that the computer starts in normal mode once you restart the computer.

Please see the advice given by Barb Bowman November 19, 2013 in the link mentioned below.

http://answers.Microsoft.com/en-us/Windows/Forum/windows8_1-Winapps/photos-app-there-are-no-files-of-folders-in-this/d000d592-e13d-4034-800A-0f252497eff8

You can also check out the link below.

Photos app using Windows

http://Windows.Microsoft.com/en-us/Windows-8/photos-app-FAQ

Hope this information helps. Please get back to us if you need further assistance.

Tags: Windows

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