How encrypt or delete my data in order to send my computer in for repair?

How encrypt or delete my data in order to send my computer in for repair? I send you my computer to HP for repair & I need to delete all my personal data off of it for obvious reasons and I don't know how to do this. Is there anyone who can help me?

Hi @mamasullens ,

Thank you for your request, I am happy to be of assistance!

I understand that you want to delete all your personal data before you send it in for repair.  I understand your concern, but it is not necessary to delete your data.  If you feel more comfortable deleting data before you send it if for repair, you can most certainly.

Firstly, I would like to back up data to avoid loss.  Here is a link to the How to use the command Format of writing, of zeros on a hard drive (pcsupport.about.com)

There is third party software that will also help to remove the data from the drive. For example, here is an article from WikiHow.  How do I permanently erase data on a hard disk of.

I hope I addressed your concern.

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