How important is the KB2724197, could not be installed due to the error

I have a seller who provides us with a program for bookings back, yes BACK I know not.

But today we received an error of a memory problem in BACK program and the seller said to uninstall the update of KB2724197 of all machines.

But from what I read, it's a very important update to stop a vulnerability?

How can I explain this to my boss if the seller can't come back and say that it must be removed and uninstalled and never installed on any machine again?

The seller is not a very nice person and I'm afraid my boss thinks he knows best, they are friends, so I need ammunition to be able to install it because the seller is unwilling to settle his old junk BACK program which is only 16 bit

or can I skip this KB and continue?

Thanks in advance

The fix for the issue of the missing UMB was released today for Windows XP and Windows 2003.
Here is the link:
http://support.Microsoft.com/kb/2785487

Thank you for your patience.
Thomas Gschwandtner

Tags: Windows

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