How to access my preferences (from the tools, options tab browser)

In Firefox, when I click Tools then options.
options does not work and cannot me
to make changes in my preferences. How can I fix it?

https://support.Mozilla.org/en-us/KB/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with surf Protection, can protect the files in the folder of Firefox profile against the changes. If you have this software, then check the settings or uninstall this software.

Tags: Firefox

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