How to activate an old adobe acrobat computer XI edition from an obsolete laptop to my new laptop? I bought this product for my school, and we can't talk to any clown to rectify the problem, here in New Zealand!

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• I bought 2 Adera for Windows 8, and it will not download. Whenever I click on the download icon, nothing happens.

  I bought 2 Adera for Windows 8, and it will not download. Whenever I click on the download icon, nothing happens. It becomes extremely frustrating that the account has been debited from my bank immediately... Still no game! Any suggestions please. Thank you

  Hello

  You must get in touch with the sales of Microsoft and Windows Store Support for help on this issue.

  To avoid such problems in the future, you can try to reset the Windows Store cache, and then try to buy apps.

  Reset the Windows Store Cache steps.

  a. press Windows + R on your keyboard to open the Run dialog box.

  b. type WSReset.exe, and then click/click on OK.

  c. the information store now open and indicate the following: for the store cache has been cleared.

  Please let us know in case you need assistance on issues related to Windows.

• Hi guys, I bought a plan for using Photoshop and I can't download it. I received an email to verify my account after you pay, and then said: I will log in on creative cloud, I'm doing it, but it does not work, how can I do? Please someone help me

  I do not know how to connect creative cloud, and each time I try to discover by the website it shows just make me buy a plan (I already have)

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -https://helpx.adobe.com/creative-cloud/help/sign-in-out-activate-apps.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -https://helpx.adobe.com/x-productkb/policy-pricing/activate-deactivate-products.html

  Download & install instructions https://forums.adobe.com/thread/2003339 can help

  -includes a link to access a page to download the Adobe programs if you do not have a disk or drive

  -you will need to enter your original serial number during the installation for non-Cloud programs

  - or kglad links in response to #1 here can help https://forums.adobe.com/thread/2081216

  Also go to https://forums.adobe.com/community/creative_cloud/creative_cloud_faq

  - and also read https://forums.adobe.com/thread/1146459

• How can I activate my purchased Adobe Acrobat Pro XI to win?

  How can I activate my purchased Adobe Acrobat Pro XI to win now that it is downloaded and installed?  Had internet problems when prompted and now can't find?

  You must use the serial number that comes with the purchase to activate the software.  If you have a problem with agress to serial number, you must contact Adobe Support by chat or phone when you have the serial number and activation problems.

  Here is a link to a page with options to help make contact:

  http://www.Adobe.com/support/download-install/supportinfo/

• error message: "no audio output device is installed" I have no sound - how to rectify the problem please?

  reinstall audio devices-error message: "no audio output device is installed" I have no sound - how to rectify the problem please? tried most of the quick fix ideas, but nothing seems to work

  Hi Jammyhorse,

  1. What is the number of brand and model of the PC?

  2. when the problem started?

  3. you remember to make changes to the computer before this problem?

  Step 1:

  You can check the following link and run the Fixit and see if helps solve the problem.

  Diagnose and automatically repair audio playback problems

  http://support.Microsoft.com/mats/NO_SOUND/

  Also check out the link:

  Tips for solving common audio problems

  http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-fixing-common-sound-problems

  Step 2:

  In the BIOS settings advanced, you can also check if the onboard sound is enabled.

  You can see the manual of the system manufacturer or contact the system manufacturer for more information on how to make the changes in the BIOS.

  Note: Change to the BIOS/complementary metal oxide semiconductor (CMOS) settings can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the configuration of the BIOS/CMOS settings can be solved. Changes to settings are at your own risk.

  Hope this information is useful.

  Jeremy K
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

  If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• How do I update my Adobe Acrobat Pro for the most recent version?

  How do I update my Adobe Acrobat Pro for the most recent version?

  You can try:

  Direct updates
  -----------------

  https://www.Adobe.com/downloads/updates/

• I have to install my Adobe Acrobat Pro on Mac (from previous Windows PC), so how do I do this?

  I have to install my Adobe Acrobat Pro on Mac (from previous Windows PC), so how do I do this?

  It depends on which version of Acrobat, it is.   Your license is valid only for the platform for which it was obtained.  If it is older than the latest version then it is not a lot that can be done given that platform swaps are supported only for the latest version under license.  If the time CS6 products, you may be able to request the Exchange...

  Product change or the language platform
  -----------------------------------

  You can exchange languages/platforms for a newer version product if you follow the instructions on the following link:

  l http://helpx.adobe.com/x-productkb/Policy-Pricing/Order-Product-Platform-Language-swap.htm

• After that I closed the lid on my laptop, when I reopen it, I have to keep moving the lid until I can get a picture. What could be the problem and how to fix?

  After that I closed the lid on my laptop, when I reopen it, I have to keep moving the lid until I can get a picture.  What could be the problem and how to fix?

  Hello

  Looks like a loose connector or a short circuit in the video cable. Check with a real
  store computer (one that works on computers cell phones internal ASUStek) or ASUStek
  Support, their documentation and online in their forums.

  Not a maintainable question by the user.

  ASUStek support
  http://support.ASUS.com/

  ASUStek Forums
  http://VIP.ASUS.com/forum/default.aspx?SLanguage=en-us

  ASUStek drivers
  http://support.ASUS.com/download/download.aspx?SLanguage=en-us

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• My new computer doesn't have a cd player.  I need to transfer my adobe acrobat xpro to it.  Y at - it a downloadable copy?  I bought 8 Acrobat and Acrobat Xpro.

  My new computer doesn't have a cd player.  I need to transfer my adobe acrobat xpro to it.  Y at - it a downloadable copy?  I bought 8 Acrobat and Acrobat Xpr

  Available downloadable Setup files:

  • Suites and programs: CC 2015 | CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
  • Acrobat: DC, XI, X | Suite X | 9,8 | 9 pro extended exe,7z extended pro 9 | 9 standard | 8 standard
  • Captivate: 9 | 8 | 7 | 6 | 5.5, 5 | 1
  • Cold Fusion: 11: 10 | 9.0.2 version 9.0.0, 9.0.1, 8.0.1, 8.0.0, 7.0, 6.1, 6.0, 5.0, 4.0
  • Contribute: CS5 | CS4, CS3 | 3,2
  • FrameMaker: 12, 11, 10, 9, 8, 7.2
  • Lightroom: 6,7. 5.7.1|  4.4 | 3.6
  • Photoshop Elements: 14,13,12,11,10 | 9,8,7 win | 8 mac | 7 mac
  • Premiere Elements: 14,13,12,11,10| 9, 8, 7 win | 8 mac | 7 mac

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• When I open a pdf file in photoshop, it automatically contrast my document. I can't open it so I can see the real colors and contrast like I do in other applications. Does anyone have an idea, what's the problem here?

  When I open a pdf file in photoshop, it automatically contrast my document. I can't open it so I can see the real colors and contrast like I do in other applications. Does anyone have an idea, what's the problem here?

  I use Photoshop CC 2015. I didn't have this problem before. All started a few weeks ago.

  Hi Vigo,

  Could you please share what's working color space in Photoshop?

  Try to change it to sRGB and check again.

  You might also want to calibrate your color monitor profile and check.

  See this article for instructions: http://www.lightroomqueen.com/articles-page/how-do-i-change-my-monitor-profile-to-check-wh ether-STI-corrupted /

• What should I buy to create forms to complete, more precisely contracts of sale, Adobe Acrobat?... Pro?  Yes, I am new.

  What should I buy to create forms to complete, more precisely contracts of sale, Adobe Acrobat?... Pro?  Yes, I am new.

  Hi bettyo,

  Yes, Acrobat Pro would do the trick! If you want to try, you can download a free trial of 30 days from this page: Download Adobe Acrobat free trial version | Acrobat Pro DC.

  Best,

  Sara

• I have Adobe Acrobat and it is not letting my edit my pdf, she continues to redirect me to a page with a link "more" and click on who goes to a page that requires a payment of $14.99. I bought this product, the money came out of my account and

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  When we've seen this before, it is because people buy Adobe Acrobat Pro, but in fact are not running. If you have Acrobat Reader, you get the same message.

  So if download you Acrobat Pro, but not install it, then install it now.

  If you have installed it, and then start it (with start menu or launch pad) and open the PDF file there.

• I have a Macbook Pro which is not a hard drive.  How to install Adobe Photoshop elements 11 that came with the Epson scanner, I bought.  I registered S/N, and I can't find the free download anywhere alone trials.

  I have a Macbook Pro which is not a hard drive.  How to install Adobe Photoshop elements 11 that came with the Epson scanner, I bought.  I registered S/N, and I can't find the free download anywhere alone trials.

  Downloads available:

  • Suites and programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
  • Acrobat: XI, X | 9,8 | 9 standard
  • First Elements: 13 | 12 | 11, 10 | 9, 8, 7
  • Photoshop Elements: 13 | 12 | 11, 10 | 9,8,7
  • Lightroom: 5.7.1. 5 | 4 | 3
  • Captivate: 8 | 7 | 6 | 5
  • Contribute: CS5 | CS4, CS3

  Download and installation help links Adobe

  Help download and installation to Prodesigntools links can be found on the most linked pages.  They are essential; especially steps 1, 2 and 3.  If you click on a link that does not have these listed steps, open a second window by using the link to Lightroom 3 to see these "important Instructions".

• I want to spend the creative cloud. but the a12e1 error code. How can I do if I want to solve the problem

  I want to spend the creative cloud. but the a12e1 error code. How can I do if I want to solve the problem?

  Please see A12E1 error installing creative products Cloud | CC-

  http://helpx.adobe.com/creative-cloud/kb/a12e1-error-downloading-creat ive - cloud.html.

• I downloaded the creative cloud and when it's over, it opens and was completely empty. Nowhere to connect and not applications for me to click to download. I need this to be fixed as soon as POSSIBLE. What is the problem here?

  I downloaded the creative cloud and when it's over, it opens and was completely empty. Nowhere to connect and not applications for me to click to download. I need this to be fixed as soon as POSSIBLE. What is the problem here?

  WHITE cloud screen http://forums.adobe.com/message/5484303 can help

  - and step by step http://forums.adobe.com/thread/1440508?tstart=0

  - and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html