How to activate the plug ins for WPM 11 on Windows Vista Home Premium 32 bit OS? __

Cannot read dvd OMP. DVD will not auto play and got an error msg stating that the plug-ins have been disabled.  How to activate the plug ins?  I can't reinstall/repair WPM 11 under Vista.  I tried to update without success.  I ran sfc / scannow and there are no errors, found no errors or corrupted files.  Please indicate how do 11 WPM version 11.6002.18065 not work on my Vista Home Premium 32 bit OS! plug-ins have been disabled in 11 OMP

I have installed a codec pack k - lite with no luck!

Hi kikstart2,
 
For the CD/DVD drive problem, try the following steps.
1. visit the following Web site, click the "Run now" button and follow the instructions in the wizard to run the tool: http://support.microsoft.com/gp/cd_dvd_drive_problems
2. once the tool is running, restart the computer.
3. Insert the CD / DVD and check if it works very well.
 
NOTE: There is no option to repair/reinstall Windows Media Player on Windows Vista.
 
If the problem persists, restore the computer to an earlier time when everything worked well. To do this, try the following steps.
1. Click Start, type system restore in the search box and press ENTER.
If you are prompted for an administrator password or for confirmation, type the password, or click on continue.
2. click on choose a different restore point and then click Next.
3. click on a date on which the issue moved not.
4. click on next.
5. click on finish.
6. check if everything works well.
 
For more information see what is system restore?
 
Kind regards
Syed
Answers from Microsoft supports the engineer.

Tags: Windows

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