How to connect the modem to the ADSL port

Original title: Hi can anyone help?

I get a message on my computer to connect my 3modem to a port (root Hub) broadband because it is currently not high speed

connection... Do I have to remove the driver its current port as then re install? It is advising me to unplug everything first, starting from this port location, and

is it the same thing as uninstalling the driver before plugging in first to (RH)? If it's just a disconnect how I do, I tried in the cast etc device manager a look in the section advanced in ports under this pilot and its currently in com 3 and couldn't find how to disconnect everything first.

If someone could help this great...

James

It sounds like your '3modem' is a USB device.

The message: "the USB device can perform faster if you connect it to a high speed USB 2.0 port."?  If this is the case, you have plugged into a USB 1.1 instead of a USB 2.0 port.  See http://ask-leo.com/what_does_the_usb_device_can_perform_faster_mean.html

All you have to do is to unplug the device to the USB port and plug it into another USB port on the computer which is a USB 2.0 port.  If the icon 'Remove hardware safely' is in your notification area, use it before removing the device; If the icon is not there, don't worry about this.  Safe removal of material is primarily intended to prevent problems when deleting data storage devices, not modems.

Unlike the article linked, many computers that are still in use with USB 1.1 ports have also two USB 2.0 ports.  If you are now connected to a port on the front of the computer, try the aft - or vice versa.

Tags: Windows

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