How to deactivate a license on a dead computer?
I need to disable one of my licenses of CS5 adobe on a computer that is dead. Son of troubleshooting of Adobe on the way to make contact with the customer, but this is not possible via the Adobe Web site, as you led only to the use of forums as a troubleshooting solution. Any suggestions?
You should contact the customer service by chat and ask them ONLY to reset your activations. Any other request is likely to cause to turn to the forums.
To the link below, click on the still need help? the option in the blue box below and choose the option to chat...
Make sure that you are logged on the Adobe site, having cookies enabled, clearing your cookie cache. If it fails to connect, try to use another browser.
Serial number and activation support (non - CC) chat
https://helpx.Adobe.com/contact.html?step=PHSP-PHXS_downloading-installing-setting-up_lice nsing-activation_stillNeedHelp
Tags: Adobe Licensing
Similar Questions
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How to deactivate a license on a failed computer?
I have a computer that has suffered a hardware failure which has a licensed copy of LabVIEW 8.6. I would off that machine and install the software on another machine work. How do I do that?
Patrick, looks like he had a system crash, so I don't know that it will be possible for him to use the normal software.
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How to transfer a license to a dead pc?
It is not possible to transfer / deactivate the license of a dead pc.
Please contact the 8008336687 customer service and they would be able to increase the number of activations of the license on an exceptional basis for you.
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Ravi
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How to disable a license of a dead hard drive
You can not. However, Support or the cat may be able to help reset the activations.
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I downloaded Adobe Acrobat XI Pro Win ESD for charity through TechSoup to 2 of our computers and a computer is faulty.
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If you need an account reset activation, ask adobe support.
Contact adobe support by clicking on this link then "still need help" as soon as it appears, https://helpx.adobe.com/contact.html
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Hi Dave,.
Please visit the following link to move the license.
https://helpx.Adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
Concerning
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How to disable enable a Windows XP license on a dead computer
The HARD drive on my old laptop croasse. I have a retail license of Windows XP, which I believe is transferable to another computer. How can I make sure that the new owner of the software will be able to turn on their computer.
I replaced my old computer with a new one that comes with Windows 7 pre-installed.
Thank you
As far as I KNOW, you don't "turn off." A Windows XP package retail (CD with the product key) can be transferred to anyone. After installation, the new owner must "activate" the installation. If the attempt to activate the new owner is more than 120 days after the last active time one installation with this product key, the activation automatic online system should work OK. If it is less than 120, the new owner must activate by phone and explain that he or she has purchased the product from you and you the deleted from your computer.
The relevant part of the XP EULA appears to have changed slightly over the years and/or between XP Home and XP Pro, as in the following examples:
Transfer to third parties. The initial user of the software may make a one-time transfer of this EULA and the software to another end user, provided the initial user retains no copies of the software. This transfer must include the software and the proof of license label. The transfer may not be an indirect transfer, such as a consignment. Before the transfer, the user receives the software must accept all the terms of the EULA.
Transfer to third parties. The initial user of the product can perform the one-time transfer of the product to another user. The transfer must include all of the components, media, printed, agreement of LICENSE and if applicable, the certificate of authenticity. The transfer may not be an indirect transfer, such as a consignment. Before the transfer, the user receiving the transferred product must agree to all the terms of the EULA. No rental. You may not rent, lease, lend or provide commercial hosting services to third parties with the product.
The main thing is that I said in the first paragraph. Interestingly, MS no longer includes downloadable Windows XP in its licensing agreements: http://www.microsoft.com/About/Legal/EN/US/IntellectualProperty/UseTerms/Default.aspx "Please note that this site may not include the license terms for Microsoft software or the computer manufacturer no longer supports."
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How can I deactivate the license on the old computer to install acrobat on a new computer?
The old hard drive PC will start is no longer so I'm not able to install this product. How do I disable adobe so I can reuse my purchased license.
This is typical issue of activation. not to worry.
As you do not have access to the Application to turn off, in this case, you must contact Adobe customer service, they will check and help you for sure.
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How to cancel a license key after my computer has been stolen?
My computer was stolen along with my license key active for adobe acrobat XI.
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Thank you very much
Serial number and activation support (non - CC) https://forums.adobe.com/thread/2041990 to adjust the number of activations
If the cat person sends you back to this open forum, you are out of luck... only Adobe can help, nobody here can access the activation server
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Hi all, I'm really sorry if this is the wrong forum to ask, but I thought it was the right one!
I need to transfer the license to the standard design CS5 together on another computer, since the old one it'll be sold and put in shape.
I have not found the right way to do it, so I'm asking here.
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Hi Windycina,
I believe that you always have access to the serial number. If you do, please use the below download link to download Adobe Design Standard CS5 (if you do not have the media with you) and use the serial number to complete the installation.
For the deactivation of the previous machine, please start one of the products (i.e. Photoshop), navigate to help > Deactivate.
See you soon,.
Michael Sharma
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Disable one on an old computer...
Open DW > help > Deactivate (in some versions, you need to open a new blank document to get the menu item to become clickable)
You can then uninstall and reinstall/reactivate on another machine.
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I can't install 64-bit Windows Vista with the help of an old license of a dead computer?
Old license Windows Vista on the new computer
I have a Windows Vista Ultimate license that came with my 32-bit laptop and I have a new 64 bit laptop. Can I install Windows Vista 64-bit using the old license? I already threw the old laptop, and so I won't use the license in addition to a laptop computer.You can tranfer commercial versions, but not the OEM versions. An OEM version is only intended to be used on the computer that it is installed first. It is likely that the old license is an OEM version.
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So, how I continue with using the software Adobe Acrobat Standard in my new computer whitout pay a new subscription?
@
Hey Ignacio vazquez martinez,
If you have the installation disk and serial number then you can use it to install on your other computer.
Kind regards
Anand
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How to get reset for CS2 on dead computer activations?
Support disabled Adobe CS5 activations, but said I should ask here on older versions because they do not rely on the cat.
Well, I'm actually not an employee, so why I can't say with certainty to such things as serial numbers. Like many of the other Members here, I am a user, like you. MVP badge just for participant more valuable.
Insofar as "a fence wire" which usually means marking the right answer as such. This is a public forum is other users with the same problem posts like this. So once you discover whinch response was correct, don't forget to score.
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deactivate a license without the computer
How to deactivate a license on a dead computer?
You can not. Contact technical support to reset the activations.
Mylenium
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