How to fix AppHangB1 (can't open LR)?

Hello

I use LR6.0.0.10 under Windows 7.

It was running FINE until YESTERDAY.

It crashed while I was importing images.

Since then, I can't even open LR (it only shows the opening page with the name of the developers and hang it).

Windows is not able to solve the problem.

Problem event name: AppHangB1

I can't try to disable the GPU as I can't open LR at all (sorry I don't know if the CPU is invalid or disabled; It is a base of the Intel GMA HD without any dedicated RAM).

What should I do?

Thank you in advance,

Phil

Please update your Lightroom version 6.3.

If you have the stand-alone version for Lightroom, for the update, please see the link, otherwise use the Cloud Desktop App Designer

Reference: http://prodesigntools.com/swupdl/updates/oobe/aam20/win/AdobeLightroom-6.0/6.3/setup.zip

Kind regards

~ Mohit

Tags: Photoshop Lightroom

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