How to fix dialog box opens with Adobe first Elements.exe - no disk

I bought Adobe Photoshop and first elements 13 and s/n.

I have a desktop running Windows 7.

I installed Photoshop and Premiere Elements as a trial and entered s / n as required.

I can open Photoshop without problem.

Whenever I try to open the first items, a dialog box opens with this info.


Adobe first elements.exe - no disk


There is no disk in the drive. Please insert a disc into the drive\device\harddisk1\dr1.
Buttons-cancel, try again or continue


I want to solve this problem.

Any help is appreciated,

William


William

What you describe is a known problem with the elements first 13/13.1.

Adobe gave us the solution that seems to be deleting the OldFilm.AEX file.

Windows 7, 8 or 8.1 64-bit

Local disk C

Program Files

Adobe

Adobe Premiere Elements 13

Plug-ins

Commune

NewBlue

and in NewBlue folder is the file OldFilm.AEX that you remove or disable by renaming the file OldFilm.AEX in OldFilm.AEXOLD.

Please let us know if it works for you, because it has for others.

Thank you.

RTA

Tags: Premiere

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