How to install Adobe Design Suite on a second computer?

I bought a new laptop, and I've uninstall gladly Design Suite on my old computer if I have to. I tried to use the serial number, and it did not work. Support Adobe says they could e-mail me a second serial number, but I can't access it.  My email address I used when I purchased the product is no longer valid, email b/c, was a student and got a degree. Thank you.


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Thanks Annadahypes.

The serial number, we discussed via private message is valid.  I recommend to download a new copy of CS5 products downloadinstallation files.  If you continue to experience difficulties, then it is likely that there is a previous installation/migration licenses corrupt files that are originally allows you to receive the error of incorrect serial number.

In this case, please uninstall Creative Suite 5 Design Standard and any other Adobe Creative software title.  Please follow this by the use of the CC cleaning tool to use the CC cleaning tool to resolve installation problems. CC, CS3 - CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.  You should then be able to install applications with success as the CC cleaning tool should remove these files causes the error of incorrect license serial number.

Tags: Adobe

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