How to install Adobe Pro XI with a business account?

We have a business with Adobe Creative Cloud for an annual subscription account. We cannot use DC because we have some plug-ins that are not compatible with DC.


-We used to be able to download Pro XI from here: Adobe Acrobat Pro DC: PDF Converter, convert PDF files from anywhere.
-Following these indications: Adobe Acrobat DC uninstalled Acrobat XI | How to get Acrobat XI

-However, this is the site I see when you go to this website: free Acrobat Pro DC | Download the free trial version Adobe Acrobat Pro DC

-J' tried this manual, but they do not work: download and install Adobe Creative Cloud apps

When I try to save the email of the user through the registration of the product by using it, he said just that it's an essay, not fully:

1 assign a user in cloud creative Accounts Manager
2. go to this user and have them activate the license
3 download Adobe Pro XI from here: https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html

4 run the installation and when you are asked if you have a serial number, select that you are using the trial version/subscription
5. open any random PDF because it will not let you register the product, unless you have a document PDF is open for some reason any
6. plug in this email from Adobe registered user license

Can you please point me in the right direction or help me somehow convert our one year membership in individual license keys?

Hi ctiu43038058,

I will recommend you to contact our customer service to get this problem solved, please follow this link Contact Customer Care, sign in using your Adobe ID & click on "still need help? Contact us"button to initiate a conversation or a call to ask for help.

Kind regards

Nicos

Tags: Acrobat

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