How to install LR5 cloud? LR4 says no update available. [was: help with purchases and updates.]
I am a CC member.
1. I can't find the chat support.
2 - I need LR5 but my app says no updates, even if I'm only on 4.
3 - this site sends me in circles and my app is no help whatsoever. I have now updated to OS X Yosemite v10.10 and need LR5. I bought the CC for this reason, but I still don't see how to change. After hours of upgrades and installs, I'm frustrated. Thanks for the help, its much appreciated.
AprilThisWay it is likely that your Lightroom problem is related to the incorrect application of Adobe Application Manager/creating Cloud Desktop installed. The current version is 1.8.0.447. You can find more details at CC help | Creative Cloud app for desktop PC | Release notes.
I would recommend using the uninstall instructions available in the link referenced in the #7 message. Once you have run all the available in the Applications/Utilities/Adobe Installers folder available uninstallers, so please use the CC cleaning tool. You can find details and a download link for the CC cleaning tool for the use of the CC cleaning tool to resolve installation problems. CC, CS3 - CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html.
If you continue to experience difficulties can you please post what changes to your computer in addition to the upgrade to Mac OS 10.10.
Tags: Adobe
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