How to install when the installation program asks you to close?
My Master Collection Adobe CS6 keeps trying to install it, but it has reached 1% installation each time, it asks me to close adb.exe? I checked Task Manager and there is nothing to run with this file name. Help, please?
Hi Roger,
You still see that adb.exe running process in the Task Manager?
- If so, right-click on adb.exe, click on "open file location".
- check which program is using this process.
- Please send the screenshot of the file so that we can better understand around it.
If you do not, please contact our support team via: http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp
Support team can take remote and help you with this.
If you cannot use the chat nicely option, try the steps mentioned below.
- Try a different browser.
- Clear cookies and cache
If the problem persists please get back with the below mentioned information.
- OS version:
- Browser version:
Thank you
Atul Saini
Tags: Adobe
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