How to re-install Photoshop elements 12? [was: disk lost load.]  [Now what?]

I'm doing the repair of computers for the local Senior Center in Bothell, WA.

My name is Don Means.

A customer needs a total machine rebuild and can't find his record in charge of 12 PhotoShop elements?

There are 2 different numbers identified 'number '.  We start to 1143, and the other begins ADO1.

I wrote down the two integers and can provide them as soon as I know that one is needed?

How can I help this lady?

His name is

[personal information... [Mod - https://forums.adobe.com/docs/DOC-3731]

[This is an open forum, not the Adobe support, please do not post personal information]

[NEVER SEND A SERIAL NUMBER IN AN OPEN FORUM.]

http://www.Adobe.com/downloads/other-downloads.html can help

And, as a Mod added above, this isn't a direct link to the Adobe support, so never post personal information

Tags: Adobe

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