When I try to activate an application, it is said that no subscription is found but I did sign up!

Hi all

I have a big problem! I'm subscribed to creative cloud for students (all), so I paid.

I already had the trial version of Photoshop and Indesign, and when I try now to activate, it says that I have not subscribed! It is not sensible. I checked, I am connected with the right ID. I don't understand...

Please, help me, I am pressed...

Thank you

(Excuse my English, I'm french...)

Hello

Please see the below help documents:

Applications creative Cloud back in test mode after an update until 2015 for CC

Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

Kind regards

Sheena

Tags: Adobe

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