How to remove a printer who falls down the print spooler

Windows 7 64 bit

My print spooler seems to be screwed in place. Initial symptom was showing no printer installed, even though I have several applications. I was able to remove all my printers except one: when I try to delete it, the print spooler crashes, thus preventing the printer are removed. The printer (and others that I was able to successfully delete) has been installed with Novell iPrint.

I've seen a few references to stop the print spooler and removing all C:\Windows\system32\spool\PRINTERS, but this place is already empty for me (with no hidden files).

Official documentation of Windows 7 to remove a printer says:

  1. Open devices and printers, click Start , and then, on the start menu, click devices and printers.
  2. Right-click the printer you want to remove, click on remove the device and then click Yes.

    If you can't delete the printer, right-click again, click Run as administrator, click on remove the device and then click Yes. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

I don't have an option "Run as administrator" on the printer, so I can't try that last bit.

Any other suggestions?

I guess you tried to uninstall the software of the printer through programs and features (if there is one)?

Is there an associated service of Novell iPrint? If so, stop it, then try the previous steps.

Is it possible to raise again through iPrint installation and remove it? I'm not familiar with this program (it's been 20 years I messed with Novell).

You are an administrator on this PC? Is this printer a network printer? If so, are there other PC on which may be trying to access?

--

SC Tom

P.S. I don't have the option "Run as Administrator" when I right click on any printer on one of three different computers with three different operating systems, so I don't know where Microsoft came up with that one.

Tags: Windows

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