How to remove one person's finger print data so I can register the new employee?

Original title: removal of fingerprints.

I have a Windows 8 platform and has recently terminated an employee who had their account on a desktop computer and laptop configuration.  After deleting the account on the desktop, it took me a while to understand why I still couldn't connect to the system.  An hour later, the problem has been fixed.

To avoid repeating the process on the laptop, I decided to keep the account and just rename the account to the new support employee.  I changed the passwords, but can not configure the fingerprint reader.  He says that I have to get the former enrollee to slide their fingers.  This employee has been dismissed and their likelihood to help me is thin votes to zero.

So my question is: how to remove the data of a person so I can register the new employee?  I found a method, but it requires me to remove all data from fingerprints of all users.  This isn't something I want to do.  Help, please.

Hello

The fingerprint reader is not really part of Windows.

You will need to work with support from the system manufacturer that is responsible for both
hardware and driver/security for the fingerprint reader software. If they have forums
check in these institutions.

I hope this helps.

Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

Tags: Windows

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