How to remove the Cloud of a former creative connection information account? (MAC)

Hello

I would like to take advantage of Cloud applications creative with my business account, at my home. I've been right car this would be the second computer, after that which is AU Office. Or, when I connect with my pro account, CC says that it detects no subscription, and offer me only the trial version. A colleague suggested that this is due to the fact that I'm going with my personal account previously on my machine, account with which I had actually only installed the trial version. Will there be an equivalent of cookies in the creative cloud app? If yes how to remove them? If not, how to fix this problem?

Thank you

Steven

The CC app does not use cookies. These questions come down to the network connection that you are using. When you connect network and the IP, the connection may not be unique, and so the server cannot distinguish between the two different activations. Start by reading this:

Solutions to connection errors, activation and connection with creative Cloud applications and Creative Suite

Otherwise, it is completely on your side, so you can check your internet connection settings and your hardware router.

Mylenium

Tags: Adobe

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