How to reset the password on a Windows-based CiscoWorks LMS 3.2?

I have problems with the procedure for recovery of password on a 3.2 CiscoWorks installation. The problem is that I have no idea what versions of software are running (track never cared).

I tried following the steps here: http://www.cisco.com/en/US/products/sw/cscowork/ps2073/products_password_recovery09186a0080107dee.shtml (twice) and I was impossible to reset the password.

Is there something that I am missing? Something extremely obvious I forgot?

Thanks for any help!

Use the resetpasswd utility:

NMSROOT/bin/resetpasswd admin

Tags: Cisco Network

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