How to talk / communicate with Microsoft about a problem? Phone, email address?

It is the second time a Tuesday "updates" disabled my Internet, costing my $60.00 each time. The person tech disabled updates (TG) but I want to Microsoft for fees and the inconvenience they have caused.

Hello

You do not give your operating system; so this is for Vista but is easily adaptable to other operating systems.

Do not disable the updates; find the problem.

You do not have to install an update problem will continue to cause problems for you.

Is there a way to get around that.

Microsoft gives sometimes you updates for the 3rd party hardware: graphics, network cards, etc.

You should only get the latest drivers for them to real hardware manufacturer's website, as Microsoft normally does nor those have the most recent drivers available as Microsoft relies of the 3rd party hardware Manufactuer to provide.

But unfortunately, the only way to know which is the update of the problem is to install them one by one, until you find the 'wrong' for your installation.

You can do a system restore to get back until it has been installed (which is NOT the best way to remove an update) or follow this method:

'Remove an update'

http://Windows.Microsoft.com/en-us/Windows-Vista/remove-an-update

When you have found the issue of update of the list of updates which is presented > then right click on the update problem > select Hide update > and it will not be available to you once again

"How to hide or show an update of Windows Vista"

http://www.Vistax64.com/tutorials/72491-Windows-Update.html

 

Here's how to chanage update settings, if you think it is necessary to:

"Understanding Windows Update and Extras in Windows Vista and Windows 7.

http://www.bleepingcomputer.com/tutorials/Windows-Vista-updates-and-extras/

Or the other of these two update settings will give you the chance to see what you want to install through Windows updates;

Download updates but let me choose whether to install them - if you select this option, Windows will download the updates on your computer, but not install them automatically. If you want to install updates, then you must install them manually. You should only select this option if you have a reason to not install updates automatically. Only advanced users should use this option.

Check for updates but let me choose whether to download and install them - if you select this option, you'll be alerted when there are new updates available for download and install. You can then choose to download and install the updates that you want. This option should really be reserved for people who know exactly which updates they need, or those who have little access to the Internet.

But remember you normally only have problems with hardware 3rd party drivers. Other updates are to improve the Performance and security of your system

See you soon.

Tags: Windows

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