How to verify that a product key is legitimate

This has also been posted in the InDesign forum. Please do not hesitate to remove the other post as seems the best forum to ask.

An employee of our company recently purchased several digital copies of InDesign 5.5 with a company online. When she tried to register the product key, it said that the key is already registered and that it could not be registered again. She reached out for me and I fact research and discovered that the company was known for selling illegitimate software.

Is it possible for me to check if a product key is legitimate. At this point, this sale is very fishy, since 1, the cost of the license was only $400 each, and 2, they seem to have an unlimited supply for a product which is no longer produced or supported by Adobe.

Help or direction would be useful.

Your best bet to see if you can get the information you're looking for will be to try to contact the Adobe Support via chat.  Given that the software has not bought through Adobe or an affiliate and is probably a member of their status "is no longer supported", they could no more you say that.

Chat support - the link below click the still need help? the option in the blue box below and choose the option to chat...

Serial number and activation support (non - CC) chat
http://helpx.Adobe.com/x-productkb/global/Service1.html ( http://adobe.ly/1aYjbSC )

Purchases of products older Adobe is always a bet and best avoided since it is unattached to Adobe third party suppliers.

It's not clear to me what you mean when you talk about the inscription being what you describe the result sounds more like a redemption code has been involved... unless the software installed and active properly but when try to record, it was stated as already registered as you say... but I think I've been able to re - save any time my installations is flaky and asked so that he can be redone.  Redemption codes can be used once... they are used to buy a serial number.  The serial number is what allows you to activate the software.  Serial numbers can be used several times, but are limited to be used during only two machines at any time.

Tags: Adobe Licensing

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