HP 1350 printer peripheral will not stay in offline mode. Problems with the Wi - Fi driver

Hi I have a Dell desktop with printer HP 1500 computer.  After printing several documents, the printer has gone offline.  Troubleshooting indicates the problem with the Wi - Fi driver.  The printer is connected to the computer makes a Wi - Fi connection has to do with it?  I have add a portable Wi - Fi system recently.

Hi, Mt48,

Is the printer a 1350 aio or deskjet 1500?  You have listed two different models.

Windows operating system?

To resolve this problem, perform the following steps:
  1. Right-click on the my computer icon and choose manage, then click Design Manager.
    In the currency Manager there will be the USB root hubs (there may be several USB root hubs) perform the following steps for all root hubs:
  2. Right click on the USB root hub and go to properties, then the power management and uncheck 'Allow the computer to turn off this legacy to save energy' in the Design Manager.

http://h20000.www2.HP.com/bizsupport/TechSupport/document.jsp?lang=en&cc=UK&TaskID=110&prodSeriesId=439153&prodTypeId=18972&ObjectID=c01475742

Monofunctional and multifunction printers - HP printer is offline message appears on the computer and the HP product does not print

http://h20000.www2.HP.com/bizsupport/TechSupport/document.jsp?objectID=c02221706&lang=en&cc=us&TaskID=130&ContentType=SupportFAQ&prodSeriesId=306884&prodTypeId=18972

Look for your version of Windows and select printing HP and the Scan Doctor - this is a diagnostic utility

http://h20000.www2.HP.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=306889&lang=en&cc=us&TaskID=135&prodTypeId=18972&prodSeriesId=306884

Tags: Windows

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