HP 15-d054sq

Hello

My laptop has given me some trouble. I try to install on Windows 8, but it doesn't let me, I have tried others but still does not, and gives me a score of the error. Said that he only bought warranty.
Be a problem for him from the inside?

Help me!!!

Hello musabyimanaadrienne, welcome to the Forums of HP.

It seems you are trying to install something on the laptop. I will try to help you with this.

Your post is rather confusing, so I'll ask for clarification on this issue to start with question.

What you're trying to install on the laptop?
Are what (s) you? Please provide any error exactly as they are on the screen (screenshots would be preferable). This would allow me to identify errors.

I'm not too sure if this "Said he bought only collateral. ' is a message that appears on the screen or part of a mistake. Could you elaborate?

I look forward to your reply.
Thanks for posting on the HP Forums.

Tags: Notebooks

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