HP 15 Notebook PC: Question of recovery

When I tried to achieve the recovery last night, it gave me an error saying "Cannot find X:/src/recovery/rita-tool.exe" (or something like that) and I clicked on OK and reset it this PC option was always there and I was still in the Recovery Manager window, but the system recovery option was missing. I do not understand how this cause that happened I never touched or defragmented or did something unusual on the recovery disk. All if the automatic defrag was on but it in the application of defragmentation, he said that the recovery disk was never executed. So I don't know how this could have happened and I need help with fixing this so any ideas would be great. THX.

I finally contacted HP and they said I was making the recovery of the bad way, she said that I need to use the computer reset instead of the Recovery Manager and if the problem has been resolved.

Tags: Notebooks

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