HP 3550: 12.20.00 and 13.02.00 HP 3550 failed
Hello, who can help me
I have a HP3550 and it has a strange fault. After the failure of the reset! 3.20 13.02 0r IT prints a page and that page will to halfway through the fuser and then the machine stops and gives one of the above mentioned failure codes.
I printed a demopicture and that was good. I also did the paper path test but it also made a stop at Midway.
What can I do? I don't know anything about the sensor codes, but these are the numbers: 0100000010100.
I cleaned the entire machine with air (compressed) and took what I could get out.
Who knows what I can do?
With the best wishes,
Paul Holland
Please use the Forum from HP Support. I brought your question to the team within HP. They are likely to ask for information from you to get your information or product serial number. Please search for a private message from a contact HP identified. Also, remember not to publicly display (numbers series and information).
If you are not familiar with messaging private forum please click here to learn more.
Thank you
Omar
Tags: HP Printers
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