HP annoyingly keeping motherboard a secret...

I have one of these:

Product name: 15-b052sa
Product number: C6K22EA

http://h20566.www2.HP.com/portal/site/hpsc/template.page/public/KB/docDisplay/?javax.portlet.begCach...

I want to upgrade the ram, but I need to know what is the motherboard, so I can make sure I have buy the right thing. I just want to put a 2 GB it smart so I can go 4 GB to 6 GB of ram.

When I phone support they want with massive amounts of personal data and then decide that they can not confirm or deny if they know or don't know what is the motherboard, before moving on to read scripts that are designed to get rid of me. I'm not asking the nuclear codes, what is the problem? There is no reason to keep the motherboard for this product a secret unless you want to just be annoying.

You are welcome

There is no restriction for the same brand.
But it is ideal for both be of the same make, that's all.

You can find out what brand & configuration of RAM currently in your system to download & run this application.
http://www.CPUID.com/softwares/CPU-z.html

Crucial, Hynix, G.skill, Kingston and Samsung are all good. Don't but unbranded ones (generic).

Kind regards

Tags: Notebooks

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