HP Deskjet 9800 and HP Scanjet 9850 does not

All of a sudden my printer and scanjet are not recognized by my computer.  The scanner is not yet in the control panel. However, the printer appears.  Any help would be greatly appreciated.  Thank you, Patricia

Hello @Ladyartist65,

I understand your concerns. Unfortunately, for this Deskjet and ScanJet, I need to direct you to our Enterprise Business Community Forums. It will be the right section for this problem. Good luck.

Tags: HP Printers

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