HP Elitebook 8730w: Eject CD (context menu) doesn't work does not and can not play music CD

Hello

After the upgrade to Windows 10 (starting from Windows 7) my CD drive (HL-DT-ST DVDRAM GSA-T50L) does not work properly. I can play the audio files located on the hard disk or over the internet, but I can't play a music CD. Eject the DVD from the context menu fails ("" an error occurred..; ' ").

The content of the Cd is visible in the file Explorer. I can open and close the CD door manually.

I get no error in Device Manager ("this device is working properly"). Uninstalling the driver SNA by restarting the computer does not change anathing. The computer indicates that the driver is up-to-date.

The upgrade to 32-bit Windows 10 has been without any problems.

Any idea?

Thank you. LeoEG.

Finally, the Windows troubleshooting tool solved the problem. It installed a generic audio driver. Thanks for your effort. LeoEG

Tags: Notebooks

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